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I love TxtCart!!! It's an amazing app to use and I recover 30% more sales!!
Amazing, so glad you are CRUSHING it with SMS Marketing :)
- Rachel from TxtCart
Rachel and Kyle are a great help. Great customer support. Awesome tech and looking forward to the 3.0!
Thanks so much for the kind words Toby, very excited for the future and what's to come :))
- Rachel with TxtCart
Great SMS marketing app!
Glad to hear it! Let us know if we can further improve anything!
- TxtCart Team
good customer support, have yet to test
Appreciate the kind words!
- Sara from TxtCart
The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you
Appreciate the kind words very much!
- TxtCart Team
Very easy to use. The best part is when you have question, there are kind staff ready to help you out
Awesome to hear, glad you are loving the experience thus far!
- TxtCart Team
As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.
We appreciate this feedback and review and look forward to growing with you and your business!
- Sara @ TxtCart
15% of the lost sale if you get it back - Plus monthly subscription - Plus extra charge for AU phone number. ummmm whats left for us? NOTHING!
Clever concept. But very over priced.
Replying to your reply:
The app didnt give any other options other than saying 15% will be taken on a successful sale. You only Just emailed me with a claim i made a malicious claim. Totally ludicrous. Your prices are not clearly upfront otherwise we would not of installed it. Your aggressive manner in handling this in your email speaks for itself. Look at everyone else saying the same thing on 1 stars! Lower your rate to say 5% and then you won't get this type of review. Bye bye
Hi Team :)
We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.
It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made several attempts to reach you to address your concerns/issues with TxtCart. However, it seems that our messages have been overlooked.
We would like to confirm that we do have multiple different plans priced at different levels to service merchants of different sizes. These plans rev share scale down as you upgrade. If 15% doesn't allow for profit due to your margins, then perhaps one of our plans offering 5% does? In any event, we offer a 14-day risk FREE trial to see how the conversational SMS platform powered by TxtCart can serve you. To swiftly resolve this matter, we encourage you to contact our dedicated support team at support@txtcartapp.com. They are ready to assist you and ensure your experience with TxtCart is seamless.
Thank you for your understanding, and we look forward to helping you get the most out of our app in the future, should you return :)
TxtCart Team
very quick and efficient.
Very glad you are happy with the support and service, let us know if we can do anything else better!
- TxtCart Team
Great customer service. They will help you!
Always here to help!
- Sara @ TxtCart