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I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.
Hi Team :)
We appreciate you taking the time to share your feedback, and we're sorry to hear about this. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.
For context, we sent an email notifying all customers of this pricing change on their accounts over 30 days in advanced. Happy to offer you a refund of the $29.
Great service, thanks.
We appreciate your feedback/business! Let's crush BFCM!
- Juan @ TxtCart
TxtCart is a great app! Helps us maximize our sales from customers who have abandoned their checkouts, and if needing any help their support team is great as well!
We appreciate your review and business. As always, don't hesitate to let us know how we can better service/support you and your business :)
- Rachel TxtCart
Great and super fast customer service!
Glad you had such a good experience with the product and team. As always let us know if we can improve on anything or best help your next concern :)
- Sara @ TxtCart
I use this sms recovery app on all my stores. Super easy set up, starts recovering carts immediately without you having to do anything, AI features are awesome as well. Would highly recommend for brand new stores and existing brands
Awesome to hear. Thanks for taking the time to leave some feedback, greatly appreciated :)
- TxtCart Team
TxtCart is awesome. Within the first month of using it it brought in over $10k in rev across all my stores. No point not to have this app downloaded it's easy to set up and brings in free money, definitely recommend.
WOW! Awesome review and we greatly appreciate your business.
- TxtCart Team
AMazing app and customer service
So glad to hear how well TxtCart SMS is working for you! We got some sweet stuff launching soon as well :)
- TxtCart
The customer support is helpful. The App is appreciated.
Greatly appreciate your review and look forward to powering your SMS all Q4 and beyond!
- Juan @ TxtCart
great customer support
Appreciate you taking the time to leave this review!!
- Roohul @ TxtCart
Good
Very good to hear. Let us know if we can improve on anything overall!
- Ari from TxtCart