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Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!
Framing this one! We appreciate you and your love for TxtCart.
- Sara from TxtCart
havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand
Very excited to begin working for you and your brand in 2024.
- TxtCart Team
I really appreciate Sara's service . Her hospitality and kindness was very much appreciated. i will def recommend her and the app to others .
Hi there, appreciate the kind words about our awesome CS team! Glad you feel the support and sms product are great. Your referrals are greatly appreciated!
- TxtCart Success
So far I love this app! I have an abandoned cart campaign setup to help convert people who don't go through with their order, and it works great! It offers a discount code to the customer, and sends a realistic personalized text with their name so people really think its me texting them. I also love sending out campaigns when I launch a new deodorant scent, run a sale, or have any other exciting announcements and it does great! I also do a lot of email marketing, but text definitely resonates with a different crowd of people which I find to be super helpful. Any questions I have had, Kyle from support responded to me promptly and helpfully. Pricing is great too love how you can start with a free plan and just have them take % of the order too instead of paying a hefty monthly fee like other apps.
-Nigel from Breathe Naturals Deodorant
Appreciate the kind words and am always happy to help, Nigel. We look forward to continuing to provide great services and support to your brand!
Kyle from TxtCart
Only had it for 1 day but customer support seems helpful
Thanks for the positive review! Glad you are happy with the service so far :)
- Sara from TxtCart
Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.
Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays!
- Kyle from TxtCart
The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......
We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly.
Regarding the UK operations this feature is now LIVE as of 11/25.
Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter.
We are committed to transparency and accountability in our operations, and we would appreciate the same from you.
If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.
Great app, helping my store tons and bringing in more and more sales, I highly recommend this for anyone looking to easily increase their revenue
Thanks so much for the kind words! Keep up the great work with SMS :).
- TxtCart Support
As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.
A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better!
- TxtCart Team
Fantastic customer support so far, Rachel helped me setup everything with ease!
Looking forward to results now!
So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :))
- TxtCart Team