Reseñas (329)
Refinar
-
Por calificación
This app has helped us increase our conversion rate easier and quicker than any other method...and it doesn't hurt that they have great customer service and are easy to work with.
Thank you so much! We're really happy to hear TxtCart has been such a game-changer for your conversion rates :D
We appreciate you and look forward to keeping things running smoothly for you!
TxtCard has been great with recovering a lot of my customers. The AI seems very realistic and the customers love taking the offer!
Thank you for your review!
TxtCart has helped me recover a ton of abandoned checkouts, it really makes a difference! Super easy to use and set up, and the campaigns run smoothly. The team is also very responsive whenever I have questions. Definitely worth using if you want to turn missed sales into real orders.
Thank you so much for this amazing review! =D
We're thrilled to hear that TxtCart has helped you recover so many abandoned checkouts and turn them into real orders!
It's great to know the platform has been easy to use and that our team has been responsive when you've needed support. Reviews like yours make all our hard work worthwhile. :)
I rarely write long reviews, but TxtCart AI truly deserves it.
When I first signed up, I immediately ran into an issue — my country wasn’t listed during setup. I expected a long wait or a generic response… but their support team reacted instantly.
They stayed with me for almost three hours, answering every message calmly, professionally, and with genuine care. They didn’t just “fix” the issue — they went out of their way to create a solution for my specific situation and even gave me access so I could start using TextCart to scale my profits right away.
Honestly, I’m extremely impressed.
Their patience, their attitude, and their willingness to help in every detail made me feel like a valued customer, not just another ticket.
I’m very, very satisfied with this app and the team behind it.
Top-tier support, top-tier experience.
Wow, thank you for taking the time to share such detailed feedback! It's feedback like yours that motivates us to be better!
We're so glad our team could help resolve the country listing issue and get you up and running quickly. Three hours is a long time, and we really appreciate your patience while we worked through everything together. It's wonderful to hear that you felt genuinely cared for throughout the process; that's exactly what we aim for! :D
We're excited to be part of your journey to scale your business, and we're here whenever you need us.
Thank you for trusting TxtCart! <3
I received great customer support and fast reply times. I was able to fix a problem almost asap. Would highly recommend for friend!
Thanks so much for the awesome feedback! We're really glad we could help you get that sorted out quickly. We appreciate you recommending us!
I rarely leave reviews this enthusiastic, but the experience my team and I have had with txtcart—especially thanks to the incredible support from Juan—deserves every bit of praise and more. If you are looking for a platform that genuinely elevates your business and service that feels like true partnership, look no further.
I've used txt cart for some time, and I really appreciate how effective it is. I noticed operating at a beginner level, through to scaling my store, it surprised me how many people actually sign up to SMS notifications, and how easy it is to convert them into sales.
The conversation AI is very intuitive and can help guide abandoned customers back through the funnel much easier than email notifications.
I reached out to the support recently to help me set up more countries to target and to help expedite my phone number verifications. I also had a few queries about optimizing my settings. Alexandra was very helpful, responded quickly and gave me direct informative answers to my queries.
Would definitely recommend as an essential app for everyones Shopify store.
Thanks so much for the kind words!
Do be sure to let us know if there’s any further way we can support your business!
- TxtCart Support
Juan was exceptional! He really went out the way to help me! I absolutely love the customer service
Thank you so much for your review!
We'll make sure to let Juan know about your kind feedback! :)
Super smooth when I joined CS is great Juan is rapid 10/10
The App is really easy to use and effective. The Support team is also extremely fast. I had a response 1 minute after sending my first message.
We're glad to hear you were happy with our support team's response time. They normally answer within 1 minute, 24/7!