Avis (220)
Affiner
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Par note
Just signed up after seeing an advertisement. Had some questions and the live chat was very informative and helpful, quick too! Explained exactly how the program works and provided me a 14-day free trial, which I was stoked about! Excited to be with TXT. Abbysapothecaryco.com to the moon!
Appreciate the review and looking forward to further building our relationship with you and your customers. If you need anything, don’t hesitate to reach out!
- TxtCart Support
the best sms app by far, definitely my first choice when building a brand and cant forget about the customer service 10/10
We greatly appreciate the feedback!
- TxtCart Support
I tried using this app. The canned messages are not working so well.
Would be great if we could customize them.
Love the idea!
Hi,
We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach out to us!
- TxtCart Support
Its crazy i switched from sms bumb to TXTCart Plus and my sales via sms 10x.
I can recommend it to everyone
Amazing results utilizing our platform, that's what we strive for each and every merchant! Appreciate you taking the time to highlight that :)
- TxtCart Customer Success
its ery good really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support
We’re glad you valued the support. However we don’t have any impact on reviews as we only handle sms marketing. Perhaps you’ve mixed it up with another app. We will though be launching a new SMS reviews product in the near future letting you ask/collect reviews in text.
- TxtCart Customer Support
New to this app and really excited to see how it goes! Customer service reps are ON POINT!!! Very helpful! The rates are also very affordable for small businesses.
We are equally excited to have you! Don't hesitate to reach out if we can further assist with any inquiries.
- Kyle from TxtCart
Their CS team is super friendly and always willing to help out with anything. We reached out to get some help with our compliance setup and Rachel is soo helpful! Very excited to see what all the SMS by human hype is about.
Thanks so much and we’re super excited to have you onboard TxtCart just in time for BFCM!!
- Rachel from TxtCart
Staff was great & helped me with a problem that was occurring on my store. I tried a few others but this seems to be the best.
Glad we could get you all set up Brayden! Let us know if we can do anything else to assist.
- TxtCart Team
This app may not have been a good fit for our store (we aren't allowed to offer discounts on certain items at certain times of the year), but the customer service in answering all my questions was amazing. If this is a good fit for your store, I'd highly recommend for the awesome customer service.
Glad you found the support helpful Melanie. Looking forward to reconnecting once the feature set is flushed out for your specific needs! Best of luck until then :)
- Kyle from TxtCart
Thanks so much!!!
- TxtCart Team