TxtCart: SMS Marketing & AI , 리뷰 135개

전체 평점
4.7
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
    122
  • 평점의 4%가 별 4개입니다
    6
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
    7
2024년 4월 3일

Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers

LOAF Cronulla
오스트레일리아
앱 사용 기간 2개월
답글 TxtCart개 2024년 4월 8일

Thanks so much for the kind words about our SMS platform.

- Sara from TxtCart

2024년 4월 25일

Can't wait for this help turn them abandon carts into sales

DigitalDealHeaven
영국
앱 사용 기간 12일
답글 TxtCart개 2024년 4월 29일

We can't wait either! Hopefully you can update this to include the stats of your ACR efforts :)

- Sara from TxtCart

2023년 9월 30일

I wanted to know how to add my contacts to my subscriber list and the answer is not only vague, but it is very inaccurate.
The short answer is you cannot upload a CSV file at all. It must be done for you. Hope they can update the instructions.
The automated response is terrible which leaves the client going in circles to try to find out how to add the contacts by uploading a csv.
The chat human also insisted that I could upload a csv, but when I told her I don't see an option for it, she then told me that customer service must do it for you. Be more straight forward because clients are spending too much time on a wild goose chase. YOU CANNOT UPLOAD A CSV FILE. It must be done for the client by emailing support.

Boudoir Boutique
미국
앱 사용 기간 4개월
답글 TxtCart개 2023년 10월 1일

Hi there,

We really appreciate the honest feedback and are going to be updating our support docs to accurately reflect the current status of the product. Apologies as we have been recently building out a lot of new features so documentation has lagged behind a bit.

In short, yes, as of today, you need to reach out or email support at support@txtcartapp.com to allow our team to review your CSV and upload it to your account. However, we are building out a new, easier way to import/export subscribers directly within the new dashboard.

Hope this helps and look forward to driving more SMS revenue for your business.

- Kyle from TxtCart

2023년 11월 12일

Exceptional customer service, so understanding and helpful :)

SerenityCore
아일랜드
앱 사용 기간 7개월
답글 TxtCart개 2024년 4월 8일

Very glad to hear you're happy with the service and support!

- Sara from TxtCart

2022년 5월 25일

Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.

Kegerator USA
미국
앱 사용 기간 대략 1년
답글 TxtCart개 2022년 5월 26일

Hi there,

Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck!

- The TxtCart Team

2022년 7월 5일

Glad i took the app. very simple not problematic and fast. I hope that will be able to continue to use it.

Jefferson-Bilongo Kisoba-Heno
캐나다
앱 사용 기간 3개월
답글 TxtCart개 2022년 7월 5일

Hey thanks for the review we truly appreciate each and every one of them. If you have any further questions or needs, don't hesistate to reach out to our team!

- TxtCart Support

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