Omtaler (142)
Raffiner
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Etter vurdering
Very effective, help connect our food business with customers and offer a line of communication and offers discounts.
Wonderful to hear about your continued success with our platform! Let's get you set up with campaigns to maximize your ROI!
- TxtCart Customer Success
Amazing app, the fact that it makes your customer feel like they are chatting with a real human is HUGE. It has recovered me a lot of abandoned checkouts + their support is exceptional. Thank you Kyle for helping me set it up all!
Thanks for your kind words! We love being a part of Hypuff’s success!
- Kyle from TxtCart
Great customer service and rapid responses! the app itself is straight forward and easy to understand. highly recommend!
Appreciate the awesome feedback! Look forward to continuing to service your store with stellar SMS marketing and support.
- Kyle from TxtCart
Best SMS App on the appstore. Very easy to use & is automated. Customer Support responds all hours of the day and fast!
Hi there,
Thank you very much for the kind words, we look forward to working with your brand and driving actionable results via SMS for the long term!
- TxtCart customer success
Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.
Hi there,
Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck!
- The TxtCart Team
Just signed up after seeing an advertisement. Had some questions and the live chat was very informative and helpful, quick too! Explained exactly how the program works and provided me a 14-day free trial, which I was stoked about! Excited to be with TXT. Abbysapothecaryco.com to the moon!
Appreciate the review and looking forward to further building our relationship with you and your customers. If you need anything, don’t hesitate to reach out!
- TxtCart Support
Glad i took the app. very simple not problematic and fast. I hope that will be able to continue to use it.
Hey thanks for the review we truly appreciate each and every one of them. If you have any further questions or needs, don't hesistate to reach out to our team!
- TxtCart Support
I tried using this app. The canned messages are not working so well.
Would be great if we could customize them.
Love the idea!
Hi,
We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach out to us!
- TxtCart Support
Its crazy i switched from sms bumb to TXTCart Plus and my sales via sms 10x.
I can recommend it to everyone
Amazing results utilizing our platform, that's what we strive for each and every merchant! Appreciate you taking the time to highlight that :)
- TxtCart Customer Success
The text messaging system is not sent by real people as stated in their description. And if their are real people, they sure don't respond to my customers like they are real. When a customer says "no, I don't want additional information" and you send it anyways, that leaves a bad taste. ESPECIALLY, when that customer then leaves us a 1 star review. Never again. I uninstalled immediately.
On top of that, they take credit for sales that they didn't generate, which in the long run would cost us a lot of extra money for nothing.
Jacob,
It hurts to see you resort to leaving a 1-star review on an app that you have not used since Feb 14th, without ever reaching out to our support team or ownership. You used the app for 5 days on trial, where all sales recovered were done free of charge given our 14-day free trial and $1000 in sales recovered offer. We would be happy to share in-depth our attribution model, which is typical and available to all on our help docs.
Had you reached out to our team, we would've been happy to resolve any questions or concerns about our approach, agents, or attribution.
Furthermore, I tried to find the alleged 1-star review left on your website which you are attributing to us, but could not. I've emailed you to help resolve any issues you may have so we can remediate and work together.