Omtaler (389)
Raffiner
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Etter vurdering
We’ve been using TXTCart primarily for abandoned cart recovery, and the impact on revenue has been noticeable. The conversational SMS approach works well, especially for warm traffic, and setup was straightforward.
Thank you for sharing this! We're glad to hear that our conversational AI approach has been making a real impact on your recovery flow!
Great experience with TxtCart AI! Customer support was super responsive and helped me get everything set up quickly. The onboarding was smooth, and they guided me through configuring the SMS checkout settings step by step.
unistalled but kept charging me
Thank you for your feedback.
It looks like you uninstalled the app on May 20 (yesterday), after 2+ years with us.
TxtCart will not issue new charges past your cancellation/uninstall date. However, any charges incurred while your subscription was still active will still be billed upon cancellation (like in this case).
Had you contacted our support team, we would've clarified this and provided you with the instructions on how to cancel your subscription.
I love how quickly the customer support team has responded to our request, thank you team!
Thank you for the shoutout! Our support team works hard to be there when you need them.
We appreciate you and are happy to have you with us! :)
Amazing customer support. I had a bit of trouble activating my toll-free number, but their support team was incredibly responsive and helpful from start to finish. They answered all of my questions clearly and walked me through the process step by step, making everything easy to understand. You can really tell they care about helping their users and resolving issues quickly. Overall, a great experience and excellent support. Highly recommend.
Thank you for your review!
Juan will be so happy to hear this! We'll make sure to pass your feedback along!
Great app, I do nothing and it works in the background recovering customers, definitely worth it.
Thank you! That's exactly the experience we aim for, set it up and let it do the work. Really glad it's delivering for you! :)
Katie was an amazing help in getting me set up with TXTCart! I was reallt grateful with the support she provided - I'm looking forward to using this app, as the reviews are consistent with the service so far!
Thank you so much! We're glad to hear Katie took good care of you. Can't wait for you to see what TxtCart can do for your store!
Great customer support, responsive, quick and eager to help.
Thank you! That's exactly the experience we aim to deliver every time. Glad to have you with us!
TxtCard has been great with recovering a lot of my customers. The AI seems very realistic and the customers love taking the offer!
Thank you for your review!
great customer service! fast response! very helpful! has been very patient with me snd thorough with responses
Thank you so much! We know getting everything right takes time and we're always happy to go the extra mile. Really glad the experience has been a great one!!
