Recensioner (229)
Förfina
-
Efter omdömen
They are super responsive, knowledgeable, and always go above and beyond to help with any issues or questions. Using this app has been such a smooth experience, thanks to their incredible support. Highly recommend!
Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)
- TxtCart Team
Other companies require you to have a high level of marketing and tech knowledge to get their SMS marketing platform to work. TxtCart Just works! setting up my first campaign was a breeze and I have not looked back ever sense.
Awesome to hear! Let us know how else we can improve. Look forward to continuing to work together.
- TxtCart Team
Great support teamWish their app was still "free + usage" but they changed it and it wasn't brought up to me :( so i got charged 3x...but never the less the support team was there to help when i needed them to resolve so good service for sure like probably the best i've encountered on shopify thanks guys will continue to use app in like 3-4 months.. hope the price drops a little though cause that would've had me keep it. Like one app i have is charging $7.99 + Usage and i haven't deleted even when i don't use them and thus far i've ended up paying them hundreds in subscription and then thousands for usage when i do use them..but anything over $10/mo i pretty much delete or find different new comer app.
Glad to hear you value our customer support! look forward to continuing the relationship in the future :)
- TxtCart Team
The app works really well with my store and has helped me earn lost revenue.
Thanks so much for the kind words, really appreciate them. Let us know if you ever need anything.
- TxtCart Team
I had an excellent experience with Kyle from TxtCart! He took the time to walk me through the app, explaining all its features in a clear and detailed way. His expertise and patience were much appreciated, and I now feel confident using the platform to enhance my business. Great customer support.
Glad you had such a great experience and we greatly appreciate your business!
- TxtCart Team
We've been using TxtCart for months and it's been great! It's added a lot of revenue on our backend without us lifting a finger.
Thanks so much for the kind words. Been an absolute pleasure supporting the growth of your business and the results with TxtCart have been nothing short of remarkable! We'll be sure to post a case study.
Over $32K in added revenue with 12x ROI, looks like TxtCart SMS added 27.4k subscribers in only a few months just in time for the BFCM rush!
- TxtCart Team
Amazing service and appreciate the extra effort Juan put in to looking over things for me
Thanks so much for the feedback! If we can ever help, we're just a message away!
- TxtCart Team
Good morning. The rep Juan was very helpful and knowledgeable with my situation and took care of it for me. You don't normally have help like this. Agian thank you Juan.
We appreciate you taking the time to highlight that great CS is not the NORMAL on Shopify or with Shopify apps. We truly mean it when we say we are customer obsessed and are there for you. With you all, none of this is possible <3
- Rachel @ TxtCart
Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!
Glad you had a great experience with the app and our awesome support team!
- Rachel @ TxtCart
TXTCART is an amazing tool for Shopify! It’s super easy to use and makes staying connected with customers a breeze. Huge shoutout to Juan and Rachel for their exceptional support—they were incredibly helpful in getting our account set up and running live in no time. Highly recommend!
Greatly appreciate the kind words and look forward to working together and generating some awesome results with conversational SMS for the long term!
- Juan @ TxtCart