Recensioner (280)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
8 februari 2025

WARNING: Deceptive Billing & Horrible Customer Service

I strongly advise DO NOT install this app! TxtCart uses misleading pricing tactics and unauthorized charges that are NOT clearly disclosed upfront.

Hidden Fees: They claim it’s $29/month, but then sneak in 15% of cart recovery revenue WITHOUT proper consent. This is NOT explicitly stated before they start charging.

Impossible to Get a Refund: ...

Varto Jewelry
USA
7 månader användning av appen
TxtCart svarade 10 februari 2025

Thank you for sharing your feedback. As TxtCart's founder, I feel it's important to address these claims directly as they are damaging to my business & false:

Our pricing ...

19 januari 2025

This is a scam . They billed me even after I uninstalled during trial period

Curated Collections
USA
18 dagar användning av appen
TxtCart svarade 20 januari 2025

Hi there,

Our support team is working with you to not only refund your amount but also hook it up with access to our Early Stage plan which is free + 20%.

Your trial expired ...

24 december 2024

DO NOT INSTALL!!!!

THEY LURE YOU IN WITH A FREE TRIAL THEN AUTOMATICALLY CHARGE YOU. THEY CHARGED $2K FOR AN APP THAT WAS INSTALLED FOR LESS < 10 MINUTES AFTER DISCOVERING THE FEATURE THEY ARE ADVERTISING ALL OVER YOUTUBE HASN'T BEEN DEVELOPED YET.

SCAM!!!!

Manjeri Skincare
USA
33 minuter användning av appen
TxtCart svarade 26 december 2024

Hello Rhoda, my name is Juan. I'm a Customer Support Operations Manager at TxtCart.

Merry Christmas and happy holidays!

I'm reaching out because I saw your review and believe ...

10 juli 2024

I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.

Merom
Australien
8 månader användning av appen
TxtCart svarade 11 juli 2024

Hi Team :)

We appreciate you taking the time to share your feedback, and we're sorry to hear about this. We take customer satisfaction seriously and are committed to ...

20 maj 2024

They tax 20% of all your sales - whether they got the sale or not.

Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan.

After bringing to their attention that ...

Trade My Spin
USA
Ungefär 2 månader användning av appen
TxtCart svarade 22 maj 2024

Hi Team :)

We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and ...

Redigerat 12 juni 2024

15% of the lost sale if you get it back - Plus monthly subscription - Plus extra charge for AU phone number. ummmm whats left for us? NOTHING!
Clever concept. But very over priced.

Replying to your reply:
The app didnt give any other options other than saying 15% will be taken on a successful sale. You only Just emailed me with a claim i made a malicious claim. Totally ludicrous. Your prices are ...

Monkey Undies
Australien
8 minuter användning av appen
TxtCart svarade 12 juni 2024

Hi Team :)

We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and ...

19 oktober 2023

Not for me. I was charged $34, never even made a sale. Im sure its great for websites that has more traffic, but if you are just starting out and building your clientele, there are way more beginner friendly apps out there.

GISEI Media
USA
3 månader användning av appen
TxtCart svarade 21 oktober 2023

Hi,

While we appreciate your review, as discussed in your customer support ticket we have refunded you the full amount. To clarify, you signed up for our starter plan which ...

Redigerat 17 november 2023

The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......

Bohotusk
Storbritannien
2 månader användning av appen
TxtCart svarade 17 november 2023

We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address ...

20 december 2023

i thought you would help me find customers

Molly's
USA
Ungefär 2 månader användning av appen
TxtCart svarade 21 december 2023

Hi,

A bit confused at why this was left. This store installed 1 day ago, never reached out to support and randomly leave's a 1-star review regarding customer acquisiton.

We ...

30 oktober 2023

Have never sold an item yet txt cart took $46 AUD from my bank. Will be cancelling today

Add Adventure
Australien
Ungefär 2 månader användning av appen
TxtCart svarade 31 oktober 2023

Hi Ricky,

Reached out to you via email. Took a look at your account and you're correct no sales were made, however you were subscribed to our Starter Plan which carries a ...