Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective SMS marketing solutions and exceptional customer service. It's praised for its easy setup, seamless Shopify integration, and AI-powered automated responses. Many appreciate its ability to tackle cart abandonment, boost conversion rates, and enable genuine customer interactions. The app's data analytics and conversational texting features are also valued. Merchants commend its transparency about costs and delivery times, and the quick, professional customer support.

March 6, 2024

Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.

DREAMWRAP SLEEP
United States
15 days using the app
TxtCart replied March 8, 2024

Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth.

- Sara from TxtCart

January 22, 2024

As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.

Dialed In Details
United States
13 days using the app
TxtCart replied January 24, 2024

We appreciate this feedback and review and look forward to growing with you and your business!

- Sara @ TxtCart

Edited March 19, 2024

Customer support are very good and professional. Amazing app! LOVE THIS APP!!

Carthan
United States
About 2 months using the app
TxtCart replied March 8, 2024

We greatly appreciate the positive review and testimony to our support and app success.

- Rachel from TxtCart

February 5, 2024

The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you

Shop Cosmora
Canada
24 days using the app
TxtCart replied February 6, 2024

Appreciate the kind words very much!

- TxtCart Team

January 2, 2024

Was confused about the different plans but I talked to Sara on the customer support team and she was super nice and helped me with all the issues I was having. Highly recommend using this app and contacting their support team with any problems!

glareo
United States
About 2 months using the app
TxtCart replied January 3, 2024

So glad I could be of assistance! Can’t wait to help skyrocket those sales with SMS :)

- Sara from TxtCart

January 3, 2024

Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.

LDN LUNA
United Kingdom
2 months using the app
TxtCart replied April 8, 2024

So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :))

- Kyle from TxtCart

March 21, 2024

she was really helpful

AndySkinlux
United States
11 months using the app
TxtCart replied March 23, 2024

Thanks so much for the kind words, glad we could help resolve any issues you had swiftly.

- Sara @ TxtCart

February 26, 2024

Very easy to use. The best part is when you have question, there are kind staff ready to help you out

Snaz
Australia
About 9 hours using the app
TxtCart replied February 29, 2024

Awesome to hear, glad you are loving the experience thus far!

- TxtCart Team

January 19, 2024

Great APP and great customer support.
I had an issue with billing which Sara resolved in few minutes.

TechShopi
Canada
16 days using the app
TxtCart replied January 21, 2024

Thanks so much for the endorsement much appreciated!

- Sara from TxtCart

April 16, 2024

Excellent app to recover lossing sales.

Astrallure
United States
About 1 month using the app
TxtCart replied April 18, 2024

Amazing to hear how effective TxtCart SMS has been at recovering your abandoned checkouts via conversational text messaging!!

- TxtCart Team