Overall rating Based on 43 reviews
Kyle and Hunter have been outstanding to work with and all the app itself has done is over-perform and exceed expectations. I have to admit I was hesitant about sending SMS notifications for abandoned carts, especially using an AI component, but the ROI has been amazing, and the flexibility the team has shown in providing unique responses (and the timely fashion for which they respond to my requests) has been impressive. I am excited to see what SMS campaigns will do for us.
This app caught my attention and stood out from the rest. Very cool that they use real humans to text. Never seen anything like this before :) Only took 2 minutes to set up which is a plus
I am extremely satisfied with this app! The support is fantastic and I will definitely recommend to people I know.
The Dirty Tomato
Lovely app and team! Helped me straight away with my question and got to texting my customers quickly! First few texts resulted in a sale and I couldn't be happier!!
Honey & Spice All Things Nice
Simple and useful app to be honest. I was using a competitor app previously who wasn't very responsible/responsive... After signing up I was contacted by Kyle/Hunter from this app team and set up a call the next day to confirm if everything was fine and if we faced any issues.
Really like the free trial/free forever options but the paid plan is where you make the money 100%. Avg 23% conversion rates on abandoned carts with sms is so good I'm very happy. I would like to see more customization in their sms campaigns but they assured me they actively launch updates and features to accomodate. Interface is also very pretty and clean.
Also for those who are not clear on charges (I was not clear) - You get charged $35 after the free trial and that covers up to 1,000 msgs which is great. Should you go over that for campaigns and/or abandoned carts, you get charged the difference in tiers. Very simple and fair :)
Good App overall.
We appreciate this awesome review! We have enjoyed working with your brand and have taken your points into consideration :) If you have any other suggestions/comments or concerns don't hesitate to reach out to our support team - firstname.lastname@example.org
- TxtCart Customer Success
App does what it says, has very generous free version which I love. Will be upgrading to Pro Plan soon!!
Great feedback! Be sure to reach out to Hunter, our Customer Success Manager if you need any help upgrading, want to talk features or have any questions!
- TxtCart Support Team
Thank you TxtCart team for the amazing support and fluid on-boarding process. So far my experience has been nothing short of perfect!
We're very happy that you found the onboarding process smooth, direct and simple Brandon. We appreciate the kind words and look forward to working together :)
- Kyle from TxtCart
Western Rocky Apparel
TxtCart has been doing wonders for my store with not only helping recover all of those abandoned carts, but also allowing me to reach my customer base in a more-personalized way by using the campaign system. I'm excited to see what else the team comes up with to help me grow my brand!
Awesome to hear! We're glad to see you're using the campaign system to reach out to your customer base. We think it's very important to give customers a personalized experience!
-Hunter from TxtCart
Seems super solid so far. The onboarding process was simple and support has been great. Excited to see my conversion rate improve!
Glad to hear that your onboarding process was seamless! Please let us know if you have any further questions. We're excited to see where we can take your business!
-Hunter from TxtCart
Diva Doggie Boutique
I have been searching for something like this for a while! I've just put up my store and since I got this app, I can tell it's going to perform well. Been working with email marketing as of late but adding conversational texts is going to take us to the next level. I hope everything works as expected but so far, TxtCart has really impressed and kept up their end of the deal! Kudos team.
Thank you for the kind words! We're looking forward to working with you and helping your store become the best version it can be.
-Hunter from TxtCart