Cool app! Needed something that would allow our customers to easily re-order since we don't offer subscriptions. Support is pretty good, very fast reply times. They helped us set everything up.
Lash Philosophy Pro Supplies
The support team is super. Very helpful and attentive. Were on top on the topic and delivered what I needed. The app idea is awesome and makes it so much easier for customers to reorder. Great job!
Best Price Nutrition
Emails work pretty well for re-ordering, but we not only wanted something even easier for customers to use for re-ordering, but additional ways to go after customers (Emails get caught in SPAM and our customers get so many of them!). TXTFi was it. We saw some bigger companies using this type of platform so we didn't think it was affordable, but TXTFi was. They helped us set everything up, and now we are able to automate sms messages to customers to reorder right through their phone. It's been working very well and we plan on implementing it across all our businesses online!
I agree with prior review. The support is fantastic. We were hesitant because we're contacting customers via text, but so far, there's been no complaints or push back. It takes a couple months to get traction, but the trend is strong. I'd recommend for anyone looking to target millennials because very few check email these days. Thumbs up!
Great support, innovative new source of orders for us, quick setup and no changes to our website's code... What more can you ask for in an app!
Jus By Julie
We were looking for an app to allow us to easily offer text message ordering for our customers to help with re-orders. We did not want to spend a lot to build this out ourselves, We were up and running the same day. Support is great, always a reply same day...helped us setup everything.