Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 6, 2020

This app is great! We have been looking for new, creative ways to get customers to repurchase our boxes and this has been really successful for us. Definitely a step up from an email and other apps we've tried. Super easy set up and everything is customizable.

Cub Pantry
United States
Over 3 years using the app
January 27, 2020

Great support, innovative new source of orders for us, quick setup and no changes to our website's code... What more can you ask for in an app!

Borghese
United States
About 3 years using the app
Edited April 7, 2020

Emails work pretty well for re-ordering, but we not only wanted something even easier for customers to use for re-ordering, but additional ways to go after customers (Emails get caught in SPAM and our customers get so many of them!). TXTFi was it. We saw some bigger companies using this type of platform so we didn't think it was affordable, but TXTFi was. They helped us set everything up, and now we are able to automate sms messages to customers to reorder right through their phone. It's been working very well and we plan on implementing it across all our businesses online!

Best Price Nutrition
United States
About 3 years using the app
July 17, 2020

Our customers have loved this app. We have gotten a ton of feedback from customers wishing more companies did this and made it so easy to re-order. Very easy to set up and has paid off for us.

My Supplement Store
United States
Over 2 years using the app
July 17, 2020

Being a company where people re-order each month, we wanted to go beyond the use of email and text reminders. We wanted something that would make it easy for them to re-order and this was it. Sooo easy to set up and they were great at helping us get everything right. We love it and so do our customers.

Supplement Warehouse
United States
Over 2 years using the app
October 20, 2020

TXTFi has been an unbelievably great partner helping us achieve our goals in the SMS ordering space. The customer service is unmatched and the back end is easy enough for a beginner to use. Two weeks into their service and couldn't recommend it enough.

Evermill
United States
Over 2 years using the app
April 30, 2020

Huge fan of this service! We sell an ingestible product so having the ability to reach out to customers to re-order is priceless. And our customers love it too.

The app is easy to use and set up, and the service is fantastic. Had a few questions and they were able to get back to me ASAP

Shore Magic
United States
About 1 year using the app
February 11, 2021

I really liked the option to choose different plans to suit my company's needs as we grew. The team at TXTFi are extremely helpful and are there to answer any questions that may come up during the process.

Good Boy Wine
United States
About 1 year using the app
August 31, 2020

Great service! Was setup and running within minutes. The support team was very helpful as well. Very quick to respond and resolve any problems.

Athletic Brewing Company
United States
9 months using the app
August 5, 2020

Game changer app to our store! If you're a DTC brand and don't have this app you're seriously missing out. So easy to download and integrate and we absolutely love how smooth the conversations are. Very straightforward and easy to use! The customer support team is outstanding as well which is pretty rare these days to find. Wish we downloaded it sooner!

NITRO Beverage Co.
United States
7 months using the app