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19. Februar 2020
I put a video on my store and now want to delete it and the video is gone but the big huge space is still on my store where it was. How the heck do you get that off ??
Hallie Collins
Vereinigte Staaten
20 tage mit der App
Typito, Inc. hat geantwortet
20. Februar 2020
I am really sorry for the unintended inconvenience. Looks like it might be the issue with the way Shopify settings works with video on website. Did you download the video from Typito and upload it? I will be happy to see how best to resolve this issue.
I am reaching out to you over email - Tejaswi from Typito