uAfrica Shipping Solution

uAfrica Shipping Solution

Free to install. Additional charges may apply.
Rating (3.7)
Reviews

About this app

Launched

December 7, 2015

Languages

English

Integrates with

bidorbuy, the courier guy, dpd laser, skynet, woocommerce

uAfrica is an ecommerce tool built to streamline order fulfilment and shipping processes.

uAfrica automates and smoothes out order processes for online stores in South Africa, while saving merchants valuable time and money. It takes the messiness out of running a successful online store. With quotes from various couriers, automated shipping labels and tracking notifications for your customers, logistics has never been easier!

uAfrica automates and smoothes out order processes for online stores in South Africa, while saving merchants valuable time and money. It takes the messiness out of running a successful online store. With quotes from various couriers, automated shipping labels and tracking notifications for your customers, logistics has never been easier! more
  • Deliver anywhere in South Africa and get quotes from multiple couriers.
  • Generate electronic shipping labels with one click.
  • Keep your customers updated with customisable tracking notifications.

Pricing

External charges may be billed by Bob Group (Pty) Ltd separately from your Shopify invoice. Learn more

Free to install

Start with a 30-day Free Trial. Various plans available to suit your business needs. Plans start from R99 per month.

Free to install

Start with a 30-day Free Trial. Various plans available to suit your business needs. Plans start from R99 per month.

All charges are billed in USD. See all pricing options

66 reviews

Overall rating
3.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited October 10, 2022

They continued to charge me for months after i uninstalled the app from shopify! Had constant issues with the app not syncing - more than twice a month! Every month at least 1-2 per month i had to email you! I used this fr over 4 years there were no extra terms when i signed up! Its obvious that it doesnt work if you need to cancel the subscription on a separate website! Shows it doesnt sync properly!

RedTagSA
South Africa
Time spent using app: Over 5 years
Bob Group (Pty) Ltd replied October 10, 2022

In accordance with section 4.8 of our terms and conditions, "Please note that uninstalling or deleting the App does not result in a cancellation of your subscription. Therefore, in the absence of you logging into your account and cancelling your subscription or written notification of cancellation to uAfrica in accordance with clauses 4.7.1 or 4.7.2 above, your subscription will remain active and you will continue to be liable for all charges in relation thereto."

We are happy to look into the syncing issues, as there could be a bug that our tech team can fix.

September 3, 2022

Worst company ever. Pathetic support even though I have been using them from couple of years. They misplaced my whole pallet of stock. and now refusing to pay me for my stock which they misplaced due to their lake of management. All the boxes were having my company name yet they did not care to even contact me. Taking them to National Consumer Court very soon. Beware of them.

TechnoLabSA
South Africa
Time spent using app: Almost 2 years
Bob Group (Pty) Ltd replied September 6, 2022

We're so sorry to hear about your experience with uAfrica. As stated in our Terms and Conditions, uAfrica cannot be held liable for lost or damaged stock, as it is then in the hands of the courier. However, we would love to step in and help, but cannot find the specific ticket within our support ticketing system raising this complaint. One of our Senior Support Agents will be in contact to get the relevant information from you.

Edited January 11, 2022

Pros - User friendly and hugely convenient - Good set of couriers
- Good customer support
- No major glitches so far
- Mostly fair pricing
Con
- Extremely high pricing for having more than 1 shipping location.

Drifters Adventure Center
South Africa
Time spent using app: Over 2 years
Bob Group (Pty) Ltd replied January 11, 2022

Thank you for your review! Since early 2021 we offer an unlimited number of shipping locations on all of our plans. One of our team members will give you a call shortly to explain to you how it all works.

About this app

Launched

December 7, 2015

Languages

English

Integrates with

bidorbuy, the courier guy, dpd laser, skynet, woocommerce

Built by Bob Group (Pty) Ltd

About Bob Group (Pty) Ltd

3.7 average rating

7 years building apps for the Shopify App Store

Support

Send a message

+27 (0)12 940 1060

support@uafrica.com

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