The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The app crashed and all our faq were gone when we tried to add one FAQ. We contacted support. The App support couldn't do anything except asking us to ask Shopify support, while Shopify support also asked us to contact App support since it's not their App. At the end, no one was able to help us, and we were told to re-create everything from scratch! Really horrible experience. Not recommended at all.
Junk with no support response whatsoever. Has huge performance implications on website & resets custom styling upon each deployment. NOT RECOMMENDED!
Deleted and replaced with a bespoke FAQ page with no reliance on a slow and underperforming 3rd party API that can't be restricted to 1 page.
Install this app if you are ok with no support, a mediocre UI and the requirement to update your custom styling in the page code each time you deploy.
Diamond Home Usa
Great app, using it for our store
Joy Merryman Store
Never worked quite right. The style changes didn't always take. Then it deleted all of my FAQs.
Boho Box Jewellery
It's not perfect but it's almost there.
Really great app and is easy to set up.
Some suggestions / bugs:-
I'm finding that if I have to edit an FAQ at a later date, some of the title will disappear and I will have to re-write it.
Unable to change the Question bar colour.
The size is pretty big but I think this could be something to do with my H2s. Tried changing the font size but it doesn't work.
All in all a very good app but needs a few minor tweaks before it gets 5*
very cool, it took me a little while to figure out the settings I wanted, probably a half hour in total and it works really well - see it in action - https://fashion-favourites.com/pages/faq - enjoy!
Steven G Designs Ltd
I'm very pleased with this app. It's easy to use, has plenty of options and looks good. I had some trouble with the initial installation but the developer was quick to respond to my needs and it is now working fine. Just one thing - It would be great if it was possible to add a link into the answer field.
The app broke down and deleted everything. Watch out!
Its a nice idea, but it is broken in several areas. Right now its making me leave a review before it will let me back into the app itself to check on editing errors that are showing up on our site. We have no idea why the errors are showing up and neither do the developers. We will be deleting the app, its to much trouble and very time consuming.