Note globale
4,5
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
30 janvier 2021

Very reliable. Just what I needed for our business. The application itself runs flawlessly. Would highly recommend this to anyone who needs a custom order status maker on Shopify.

CargoBOSS Philippines
Philippines
Environ 2 mois d’utilisation de l’application
14 septembre 2018

This app is awesome. I wish there was a way to remove all of the statuses once an order ships out, but it is what it is. For $6 a month I don't mind having to side-step some of the shortcomings of this app.

Retro Active Arcade
Canada
Environ un mois d’utilisation de l’application
12 mars 2020

This app is perfect for my business. I produce prints to order, so I need to keep track of several different stages of the process (ready to print, printed, packaged) and without it I'd be lost! I had a minor issue, and Justin had it fixed within 24 hours and was amazing to work with! 10/10!

Hidden Prints | 9A Mossfield Drive, Lochyside, Fort William, PH33 7PE | hello@hiddenprints.co.uk
Royaume-Uni
Environ un mois d’utilisation de l’application
27 mai 2019

App has no support at all. messaged 3 days ago no reply. App is not working. Whenever clients type in their order number and email ad, only a blank page appears. I tried to contact support for this, but until now i have yet to receive a reply. Such a bad service for a paid app.

B&Co Jewelry
Philippines
30 jours d’utilisation de l’application
W3trends a répondu 28 mai 2019

We are terribly sorry to hear that you are having an issue with the app. :(
It appears that you reached out to us on Saturday 5/25/19. Our hours of operation are 8-5 PM CST Mon-Fri. Since yesterday was a Holiday, our office was unfortunately closed. We have replied this morning, and I am more than happy to offer my full attention to fixing your issue!

6 février 2021

So far this app has been a game changer in regards to keeping track of orders. We have many different types of orders with various stages over long periods of time. This app has allowed us to get a handle on all unfulfilled orders. Thank you!

Our Boat House
États-Unis
29 jours d’utilisation de l’application
13 avril 2022

Customer transparency is KEY in order to avoid unnecessary calls and questions asking what's going on with their order. I want my customer to be informed every step of the way. This is the only app at this price point (and I've tried a lot!) that allows assigning different order statuses (in production, waiting for customer, etc) and will also send out an email when I manually change it to one of the custom statuses. Support has been great, and very helpful after I asked how to do a few things I wanted to accomplish with the app.

Camo Ever After
États-Unis
22 jours d’utilisation de l’application
24 avril 2020

Easy to install, great support from developer. Had a small issue that was resolved in munites.

O,... Really easy to use and setup!!

Adventure Trove
Afrique du Sud
13 jours d’utilisation de l’application
9 octobre 2016

Looking good so far! Should help us keep track of which order have been printed, sent and need tracking updated etc :) Tash K

Little Wooden Toybox
Australie
11 jours d’utilisation de l’application
12 janvier 2017

The app is amazing and works better than expected. Support team is quick to respond and help with nay questions.

Thesignsource Net
États-Unis
6 jours d’utilisation de l’application
5 avril 2017

This is a great app that does exactly what it says. We have lots of custom orders and this app allows us to keep customers informed with automatic email notifications. This reduces the load on support.

The developers have been prompt to reply to my enquiries and even went as far as helping configure the lookup page design.

Two things to improve: speed to update custom status in the dashboard (small detail, but it can be faster) and make the admin functional in mobile devices and small resolution screens (I just found out that one of my staff cannot access the top menu bar because on smaller resolution screen the buttons are hidden).

Overall, great app experience and it does save us a lot of time. Recommended!

Chokeshopify
États-Unis
5 jours d’utilisation de l’application