Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
11 april 2024

Awesome app - I reached out about a feature idea and 2 days later they had implemented it for everyone (control visibility of items on a workflow timeline so customers don't see failure states all the time).

We have been using this with the API and the QR code capabilities so that we can automate status updates to notify our customers about our production workflow. Great app!

Dr. Direct Retainers
Verenigde Staten
17 dagen gebruiken de app
25 maart 2024

Good support and great app to reduce unnecessary customer contact. Works well and easy to install. Definitely worth 5stars and definitely a necessary app once your sales volume creates too many wismo contact during the day.

Emmas Premium Services
Verenigde Staten
29 dagen gebruiken de app
31 januari 2024

"I'm thrilled to award W3 Custom Order Status a well-deserved 5-star review! Their team not only tailored our customer notification emails to perfectly match our Shopify store's design but also ingeniously incorporated metafields for a bespoke solution. Their skillful customization has elevated our customer communication to a new level of professionalism and brand consistency. A heartfelt thank you to the W3 team for their exceptional service and technical prowess. Highly recommended for anyone looking to enhance their Shopify experience!

Couch Haus
Canada
Ongeveer een maand gebruiken de app
9 januari 2024

Fantastic support, fast responses to emails. Its very refreshing to get 1:1 help with any issues I'm facing. This custom order status app is going beyond my expectations. Thanks!

Black Sand Distribution
Hongkong SAR van China
Ongeveer een maand gebruiken de app
13 februari 2024

Absolut zufrieden mit dieser App und der Kundenservice ist ein Traum. Vielen vielen Dank für die schnelle Einrichtung und Hilfe :-)

Wolfstueck
Duitsland
Meer dan een jaar gebruiken de app
22 juni 2018

This app has fit my needs to a tee. I don't use the app for what it was intended for, instead I use to send emails to my suppliers for my dropship orders. The app is easy to use and allows me to watch order status closely. The support guys are amazing too. Quick customer service and always willing to help out. Bravo guys!

Team Sports Gift
Verenigde Staten
Meer dan 6 jaar gebruiken de app
17 januari 2017

Custom Order Status has been exactly what we were looking for to enhance our store. We needed to be able to let customers know where their custom orders were every step of the way and now we have a working solution!

Buskerdoo
Verenigde Staten
Bijna 6 jaar gebruiken de app
17 december 2017

Really great app, just what we needed.
our business sole primary source of communication is via email.
Shopify email facilities were very limited. we downloaded this app about 2 weeks ago and it was good and worked, but it was just missing 1 thing, we requested a change in the app to accommodate our business and within 48hrs it was done.

So much easier sending emails with the ability to set up different templates and to keep track on order status' its fantastic!

Pepixel Invitations
Australië
Meer dan 5 jaar gebruiken de app
Bewerkt 26 januari 2021

Utterly fantastic. We provide a very bespoke service and require all sorts of unique possible stages and this app enables us to cover all eventualities and provide immediate updates to our customers whilst ensuring we keep track of the order this end too. I have had to contact support a couple of times and have been replied to immediately - Have not yet got the customers login page sorted out but so far have been so happy with the system I am not sure how much the customer really needs it - but will look forward to getting that sorted out too. I have been trading online for the best part of 20 years and can certainly vouch for the integrity of this app - 100% essential if you provide personalised products.

Richards Guitars
Verenigd Koninkrijk
Ongeveer 4 jaar gebruiken de app
3 januari 2023

easy to use, we use for order preparation tracking, back order, and special projects. It is a very important tool for our operations. And the service is fast and efficient.

Pure Laine
Canada
Ongeveer 4 jaar gebruiken de app