W3 Custom Order Status , 84 avaliações
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Because we deal with a lot of preorder lines we were looking for an app that would allow us to create custom order statuses as well as keep customers up to date on arrival dates.
This app does both. Fully customisable statuses as well as email templates. Automatically sends emails when orders are updated to keep customers informed. Makes managing orders a lot easier.
There are a couple of issues that could improve the app if they're worked on. It can be quite slow to load sometimes and it does give you error messages from time to time if you try to do too much in one go.
Other than that, a great app and really useful.
Great app, and very helpful support
Fantastic app! I makes it so easy to update orders for my clients. The only thing i miss, is the possibility to set duedate directly from the order window. Fantastic, and easy to translate which is important for my Norwegian shop.
This is a great app. It is so nice to inform our customers what is happening with their order during various stages until is fulfilled. This will cut back on the amount of emails we receive on a daily basis. Thank you. I have not quite gotten the Lookup page to work, but will be in touch soon to get that up and running. Definitely recommend this app.
This app is a must have if you want to keep organized. Brad and Justin are on their game! They not only respond fast to app questions and issues but they have implimented many of our feature suggestions within 24 hours! W3 has been a pleasure to work with as they truly listen to their users. Solid company with clutch product offerings. You cannot go wrong with this app. The new update blows the last build out of the water in terms of speed, performance, usability and customization. Highly, highly recommended. Cant wait for more updates and more app offerings from this crew. 10/10
I needed an app to give me customized order statuses & I finally found it. Easy to use & saves me a lot of time.
I am enjoying the app and I have noticed a decrease in "where is my order" emails. Fantastic!!
Great Customer Service, had an issue with implementation and they were very helpful, friendly and knowledgeable. Would highly recommend.
This is a great app & does exactly what it says. I sell customized products with multiple steps in the fulfillment process (i.e. design proofs, printing, etc..). I created multiple order statuses to keep my customers updated and reduce customer service inquiries. I also use this app to send automatic emails to my designers when there is a revision on a proof. The app is very easy to use. I asked support to tweak the code to fit my specific needs and they were very responsive and were able to get the app to function exactly the way I needed it to. Great support and app.
The customer service for this app is great! Super fast and efficient. Jason is always able to help us out with any questions or issues we have.