W3 Custom Order Status , 84 avaliações
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App has no support at all. messaged 3 days ago no reply. App is not working. Whenever clients type in their order number and email ad, only a blank page appears. I tried to contact support for this, but until now i have yet to receive a reply. Such a bad service for a paid app.
We are terribly sorry to hear that you are having an issue with the app. :(
It appears that you reached out to us on Saturday 5/25/19. Our hours of operation are 8-5 PM CST Mon-Fri. Since yesterday was a Holiday, our office was unfortunately closed. We have replied this morning, and I am more than happy to offer my full attention to fixing your issue!
Great app but needs more print options in the app, the only option when clicking on the order is to print with the shopify option with all the product images which is not good for large orders
Other than that good app..
Thank you for your review. We would like to inform you that the merchants have the ability to customize and print orders directly from the app. The template that is utilized for printing orders is fully customizable, and thus allows the merchants to have full control over the information that is displayed on the printed page. Please feel free to reach out to support@w3trends.com if you have any additional questions or require further assistance.
503 Service unavailable. This is disappointing as it seems like it could be a promising app. Does anyone know of an alternative?
This issue should be resolved! We are also currently working on a fix which would ensure that this does not happen again in the future.
I am terribly sorry for any inconvenience this may have caused.
We have reached out to you via email regarding this issue.