W3 Custom Order Status , 76 avaliações

Classificação geral
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
Data de edição: 17 de março de 2023

W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!

Vocal Depot
Estados Unidos
Tempo gasto no app: Quase 3 anos
9 de fevereiro de 2023

This is the app I have been searching for our stores. It has been challenging to stay in touch with customers throughout the ordering process. WIth custom orders, they can take a bit of time and want to be able to communicate with them throughout the process, but also allow our employees to look up where they are at in the process when a customer calls. Also, want to give the customer the chance to look up the status of their order, and this app provides that too. It is working well for us!

Twinkle Twinkle Little One
Estados Unidos
Tempo gasto no app: 6 dias
27 de janeiro de 2023

The support was really really really helpful and kind. Thank you ! I would definitely recommand the application.

Cartel de Belleville
Tempo gasto no app: Aproximadamente 2 anos
3 de janeiro de 2023

easy to use, we use for order preparation tracking, back order, and special projects. It is a very important tool for our operations. And the service is fast and efficient.

Pure Laine
Tempo gasto no app: Aproximadamente 4 anos
14 de novembro de 2022

Simple app with easy interface. Really proactive and timely support whenever you need one. Well done!

DodoMarket: Gifts & Flower Delivery Mauritius
Tempo gasto no app: Mais de 1 ano
7 de novembro de 2022

Most of the items in our store are crafted on demand when a customer places an order and go through several crafting and finishing steps before being sent to packaging and shipping. I wanted a way to let our customers know where their order is in our production queue with several custom statuses. I wanted a way to notify my customers via email quickly and easily when their order moves from one status to another. I also wanted the custom status to be shown to the customer in some places where it normally is not shown. Custom Order Status by W3 gives me everything I want, and more. And for the couple of small layout/design wishes that weren't met out of the box, W3 support was able to take care of for me very quickly, ultimately giving me exactly what I wanted. Everything is super customizable, so now I have some work to do to make everything look great. Which is actually kind of fun because the admin tools for this app are great and easy to use. Integration with MailChip was flawless. I know my customers are going to love this! Thank you, W3!

Sparky's Woodworks
Estados Unidos
Tempo gasto no app: 2 dias
13 de abril de 2022

Customer transparency is KEY in order to avoid unnecessary calls and questions asking what's going on with their order. I want my customer to be informed every step of the way. This is the only app at this price point (and I've tried a lot!) that allows assigning different order statuses (in production, waiting for customer, etc) and will also send out an email when I manually change it to one of the custom statuses. Support has been great, and very helpful after I asked how to do a few things I wanted to accomplish with the app.

Camo Ever After
Estados Unidos
Tempo gasto no app: 22 dias
Data de edição: 6 de março de 2023

Brilliant app, it saves so much time and the support is first class and extremely quick.
You will NOT be disappointed!
Thanks the W3 Custom Order Status team :)
Best regards,

Valentine Wigs
Reino Unido
Tempo gasto no app: Aproximadamente 3 anos
8 de dezembro de 2021

We use this app (customized) to run our production department and status. We love it!!! Their customer service is beyond fast and awesome!

Color Edits
Estados Unidos
Tempo gasto no app: Mais de 2 anos
13 de setembro de 2021

The customer service for this app is great! Super fast and efficient. Jason is always able to help us out with any questions or issues we have.

Blackbird Fabrics
Tempo gasto no app: Aproximadamente 2 meses