Reviews (92)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited March 17, 2023

W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!

Vocal Depot
United States
Almost 3 years using the app
January 27, 2023

The support was really really really helpful and kind. Thank you ! I would definitely recommand the application.

Cartel de Belleville
France
About 2 years using the app
Edited October 8, 2021

I'm so pleased to have found this app. It works wonderfully and allows my customers to get information about their orders. Saves me a ton of time, worth every penny.
Update, it continues to work and is my favorite app. I've found so many more things I can do with it.
LOVE IT.

BrilliantK9
United States
Over 1 year using the app
July 30, 2019

The app works as described. I am able to create status for every step of our fabrication process for each order. I wish they would add barcode scanning capability to update status.

FAB28 Industries
United States
Over 1 year using the app
April 30, 2020

We've been using this app for a few months. It's works really well. Had a slight issue recently which was resolved quickly and efficiently.

EverWith™
United Kingdom
Over 1 year using the app
November 14, 2022

Simple app with easy interface. Really proactive and timely support whenever you need one. Well done!

DodoMarket: Gifts & Flower Delivery Mauritius
Mauritius
Over 1 year using the app
April 20, 2020

Great product for delivery order tracking. It's very customizeable and makes communication between teams easy. We've been using this for about a year and it has made our lives infinitely easier.

Greenery Unlimited
United States
Over 1 year using the app
May 10, 2019

Justin was completely understandable in our situation. These guys worked hard non-stop, to get all our needs customized. Justin and his team answered everything quickly, never questioned anything. Just worked through each problem until it was fixed. You rarely find companies that exemplify customer satisfaction with genuine care. Glad we went with W3 Trends, we are now over pleased with the end result.

Technidea Corp
United States
About 1 year using the app
November 29, 2020

This app has saved my company so many headaches. We process hundreds of custom orders weekly and this has saved email inquires over 90%! Many customers mention how happy they are that we offer this.

CharmBox
United States
11 months using the app
November 27, 2020

Our products require stages of production, and this app has been fantastic. Keeping customers informed each step of the way is key to our success. The app also helps us stay organized internally.

Printkeg
United States
10 months using the app