There are an unlimited number of statuses that you can create!
Notify Customers and others when status changes! (fully customizable email template)
Order Lookup Page
Order Lookup Page that allows customers to lookup their order status even if they don't have an account!
About Custom Order Status by W3
What does the app do?
The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).
The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.
- Installs on any page easily - No knowledge of liquid or programming necessary
- Create Unlimited Order Statuses
- Update multiple order statuses at the same time
- Color code statuses for easy recognition
- Send emails to customers (or whoever you want) when the status is updated
- Fully Customizable email templates for every status
- Fully Customizable Order Lookup Page
- Allow customers to check their order status without an account
- Customize Everything
New Updates! (January 2017)
- Add Due Dates to Orders
- Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form
- Keeps a record of the status changes so you can see when the order status was updated and who received notifications
- Easily search for orders by date range and order number as well as by custom status
- View the list of line items on the order without leaving the app
- Update archived orders as well as open orders
Pricing 5-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
This app has saved my company so many headaches. We process hundreds of custom orders weekly and this has saved email inquires over 90%! Many customers mention how happy they are that we offer this.
Our products require stages of production, and this app has been fantastic. Keeping customers informed each step of the way is key to our success. The app also helps us stay organized internally.
CycleTrade® All Rights Reserved
Used this app to make a tracker for customers getting their bike repairs done. Saves us answering the phone every ten minutes! Good app, coding options allow you to modify things nicely. (luckily the staff are really helpful if you aren't great with coding!) Really helpful though, happy to recommend.