Custom Order Status by W3

Create and manage the status of your orders.

$5.99/month. 5-day free trial.

Key values section

Unlimited Statuses

There are an unlimited number of statuses that you can create!

Email Customers

Notify Customers and others when status changes! (fully customizable email template)

Order Lookup Page

Order Lookup Page that allows customers to lookup their order status even if they don't have an account!

Custom Order Status by W3

Custom Order Status by W3

What does the app do?

The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).

The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List

  • Installs on any page easily - No knowledge of liquid or programming necessary
  • Create Unlimited Order Statuses
  • Update multiple order statuses at the same time
  • Color code statuses for easy recognition
  • Send emails to customers (or whoever you want) when the status is updated
  • Fully Customizable email templates for every status
  • Fully Customizable Order Lookup Page
  • Allow customers to check their order status without an account
  • Customize Everything

New Updates! (January 2017)

  • Add Due Dates to Orders
  • Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form
  • Keeps a record of the status changes so you can see when the order status was updated and who received notifications
  • Easily search for orders by date range and order number as well as by custom status
  • View the list of line items on the order without leaving the app
  • Update archived orders as well as open orders

Launch date

Custom Order Status by W3

Custom Order Status by W3

What does the app do?

The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).

The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List

  • Installs on any page easily - No knowledge of liquid or programming necessary
  • Create Unlimited Order Statuses
  • Update multiple order statuses at the same time
  • Color code statuses for easy recognition
  • Send emails to customers (or whoever you want) when the status is updated
  • Fully Customizable email templates for every status
  • Fully Customizable Order Lookup Page
  • Allow customers to check their order status without an account
  • Customize Everything

New Updates! (January 2017)

  • Add Due Dates to Orders
  • Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form
  • Keeps a record of the status changes so you can see when the order status was updated and who received notifications
  • Easily search for orders by date range and order number as well as by custom status
  • View the list of line items on the order without leaving the app
  • Update archived orders as well as open orders

Launch date

Pricing 5-day free trial

$5.99/month

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    7% of ratings are 1 stars

Camo Ever After

Customer transparency is KEY in order to avoid unnecessary calls and questions asking what's going on with their order. I want my customer to be informed every step of the way. This is the only app at this price point (and I've tried a lot!) that allows assigning different order statuses (in production, waiting for customer, etc) and will also send out an email when I manually change it to one of the custom statuses. Support has been great, and very helpful after I asked how to do a few things I wanted to accomplish with the app.

Valentine Wigs

Brilliant app, it saves so much time and the support is first class and extremely quick.
You will NOT be disappointed!
Thanks to Jason and the team :)
Best regards,
Richard

Color Edits

We use this app (customized) to run our production department and status. We love it!!! Their customer service is beyond fast and awesome!

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