Highlights
-
Works with the latest themes
About this app
Launched
September 24, 2016 · Changelog
Languages
English
Categories
Customer order tracking , Order taggerWorks with
Shopify Flow, Webhooks, Custom API, FlowManage your order production processes and notify your customers along the way
Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.
- A straightforward, one-page dashboard for all your orders and statuses
- Unlimited statuses to track your production through each step in the process
- Organize your statuses into separate workflows for fine-grained control
- User accounts allow access and permission settings without logging into Shopify
- Send 100% customizable emails and SMS messages to customers
Pricing
5-day free trialStandard
$5.99/month
Additional charge per SMS message sent
- Unlimited orders & statuses
- Bulk update orders
- 100% customizable emails
- Custom order lookup form
- Embed status on order lookup page
- more...
Plus
$18.99/month
Additional charge per SMS message sent
- Automated workflows
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- more...
Standard
$5.99/month
Additional charge per SMS message sent
- Unlimited orders & statuses
- Bulk update orders
- 100% customizable emails
- Custom order lookup form
- Embed status on order lookup page
- more...
Plus
$18.99/month
Additional charge per SMS message sent
- Automated workflows
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- more...
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
83 reviews
Awesome app - I reached out about a feature idea and 2 days later they had implemented it for everyone (control visibility of items on a workflow timeline so customers don't see failure states all the time).
We have been using this with the API and the QR code capabilities so that we can automate status updates to notify our customers about our production workflow. Great app!
Good support and great app to reduce unnecessary customer contact. Works well and easy to install. Definitely worth 5stars and definitely a necessary app once your sales volume creates too many wismo contact during the day.
"I'm thrilled to award W3 Custom Order Status a well-deserved 5-star review! Their team not only tailored our customer notification emails to perfectly match our Shopify store's design but also ingeniously incorporated metafields for a bespoke solution. Their skillful customization has elevated our customer communication to a new level of professionalism and brand consistency. A heartfelt thank you to the W3 team for their exceptional service and technical prowess. Highly recommended for anyone looking to enhance their Shopify experience!
Fantastic support, fast responses to emails. Its very refreshing to get 1:1 help with any issues I'm facing. This custom order status app is going beyond my expectations. Thanks!
Absolut zufrieden mit dieser App und der Kundenservice ist ein Traum. Vielen vielen Dank für die schnelle Einrichtung und Hilfe :-)
About this app
Launched
September 24, 2016 · Changelog
Languages
English
Categories
Customer order tracking , Order taggerWorks with
Shopify Flow, Webhooks, Custom API, FlowBuilt by W3trends
About W3trends
4.8 average rating
9 years building apps for the Shopify App Store
8904 Fairbanks N. houston Rd. Suite 220, Houston, TX, 77064, US
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