Hextom: Impulso Definitivo

Hextom: Impulso Definitivo

Reseñas (10.211)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de septiembre de 2024

I had a disappointing experience using this app. Right from the start, I encountered issues with loading. I reached out to support, and they promised to investigate. They acknowledged that there was indeed a bug in the app. The interface is quite complex, and many tasks require modifying the theme's code. After a few hours of familiarizing myself with it, I created my first promotion, but it was displayed incorrectly in the store. I contacted support again, and I haven't experienced such poor service in a long time. For all my questions, I was just sent links, and when I opened them, they showed errors. I'll continue using the app for the rest of the day, but I think I will delete it and look for an alternative.

Filler Lux™
Estados Unidos
Alrededor de 2 meses usando la aplicación
Hextom respondió 16 de septiembre de 2024

Thank you for your feedback, and we sincerely apologize for the issues you experienced, especially the broken links. We were in the process of updating our user guides, and unfortunately, the old links weren't replaced in time.

We've reached out a few times to assist with your setup and address the issues, but we haven't received a reply. When you get a moment, could you please check your inbox or spam folder and get back to us? We're here to help you on the configuration.

21 de mayo de 2024

Free plan applies to ALL products only.

Cocowish
Reino Unido
14 minutos usando la aplicación
Hextom respondió 3 de junio de 2024

Hi there,

We appreciate your feedback. We're sorry you missed that the free plan allows you to target specific products manually, with a limit of 100 products per campaign.

We've tried emailing you to explain this, but haven't heard back. Can you please check your inbox and spam folder for our messages.

For any further issues or feedback, please contact us at help@hextom.com. Looking forward to hearing from you soon.

29 de septiembre de 2020

Will be good if the 'browse products' button on the admin page actually works... it literally only lets you choose one item to put your urgent cart message.

PEACHCODE
Singapur
Más de 2 años usando la aplicación
22 de mayo de 2018

Just installed it i will see how it goes

Elwatchstore
Zimbabue
Alrededor de 1 año usando la aplicación
10 de junio de 2019

I'm having issues with the app. I set up push notifications for my store and hit refresh on my store as well as pulled up my store on my phone and I still don't see a pop-up.

The Cosmic Yoga
Estados Unidos
Alrededor de 1 año usando la aplicación
24 de junio de 2019

Not working!! The "Stock Inventory Number" is not displaying in the Product Page. Tell me whats going on. If it is fixed, I can re-star. Tnx

SeguroShop
Brasil
Alrededor de 1 año usando la aplicación
25 de marzo de 2019

So far so good you need to upgrade to do anything. I will post later to check on if it improves my store or not.

Yassnow
Estados Unidos
9 meses usando la aplicación
25 de abril de 2023

No me ha servido de mucho, pero una cosa que me molesta muchísimo es que no hay forma de cancelar la suscripción, no lo ponen nada fácil y me estoy volviendo loco porque encima no tienen una forma de contactar fácilmente.

ALMA Marca
España
8 meses usando la aplicación
6 de mayo de 2020

I sent my theme file, so a developer would look into an issue with my theme. When I asked for updates I get replies that developer is working on the issue, but I can see the file hasn't even been downloaded yet. So I guess nobody's helping me.

yvies-closet-nl
Países Bajos
8 meses usando la aplicación
15 de marzo de 2021

A lot up upgrade requirements after downloading a Free App other than that it appears to be an easy setup

BEBLBU Beautiful Black Butterfly Be Elegant Be Love Be U
Estados Unidos
7 meses usando la aplicación