Hextom: Upsell Sales Boost

We use the app, we like it, and ultimately, we recommend it, but we did have a negative experience recently: The app suddenly stopped working in the middle of a huge sale which caused a lot of confusion with our customers because the advertising and details of the sale were dependent on the app functioning correctly. The issue was fixed in 7 days, although this time could have been shorter because some of the app support emails were going to my junk folder. Ultimately, we lost a lot of revenue due to the app malfunctioning, but we still use the app and when it works, it's great. It does help increase sales, so we still recommend it, we only hope that we don't experience any more app malfunctions in the future, or that we can get any bugs fixed quicker... Perhaps Hextom would consider introducing a live chat feature in the app back-end so we can contact support quickly in emergencies?

there is almost instant response when you have any problems. however, it will be greater if the countdown gadget could be shown on other page rather than homepage, collection page, and product page

i used the app for a sale it was helpful. i think the inventory countdown would be better if it wasn't automatically for every item.

I have used the app a week now. Many good things are working fine, but the countdown timer is squeezing product pictures very small randomly on collection pages and a slider collection gets broken on mobile with the timer. We are little bit unaware how many customers are actually seeing the the content of this app because it often needs a browser refresh. 3 stars are for the complete experience vs the montly price.

My only question is how to use real data from my store?

not good benefit this option and getting prepaid orders so please support me.

Bonne application mais ne fonctionne pas toujours bien (version libre), problème d'affichage, dommage.

Not sure if it's working correctly. It appears on my sales page and then disappears... I'm hoping to figure out how to fix it

I wish there were more free options for brand new businesses. I will see how the ones I've chosen help and upgrade after.

The app was easy to install and to customize. The rating could increase or decrease after a few days. I am currently only using the free option for testing.

I don't like being rushed for a review so soon after install.