Hextom: Ultimate Sales Boost
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I had a disappointing experience using this app. Right from the start, I encountered issues with loading. I reached out to support, and they promised to investigate. They acknowledged that there was indeed a bug in the app. The interface is quite complex, and many tasks require modifying the theme's code. After a few hours of familiarizing myself with it, I created my first promotion, but it was displayed incorrectly in the store. I contacted support again, and I haven't experienced such poor service in a long time. For all my questions, I was just sent links, and when I opened them, they showed errors. I'll continue using the app for the rest of the day, but I think I will delete it and look for an alternative.
Thank you for your feedback, and we sincerely apologize for the issues you experienced, especially the broken links. We were in the process of updating our user guides, and unfortunately, the old links weren't replaced in time.
We've reached out a few times to assist with your setup and address the issues, but we haven't received a reply. When you get a moment, could you please check your inbox or spam folder and get back to us? We're here to help you on the configuration.
Free plan applies to ALL products only.
Hi there,
We appreciate your feedback. We're sorry you missed that the free plan allows you to target specific products manually, with a limit of 100 products per campaign.
We've tried emailing you to explain this, but haven't heard back. Can you please check your inbox and spam folder for our messages.
For any further issues or feedback, please contact us at help@hextom.com. Looking forward to hearing from you soon.
No me ha servido de mucho, pero una cosa que me molesta muchísimo es que no hay forma de cancelar la suscripción, no lo ponen nada fácil y me estoy volviendo loco porque encima no tienen una forma de contactar fácilmente.
Yeah, this is a so-far review.
So far, its playing up. Sales sticker not showing up where it's supposed to or at all, or the wrong type. I'll spend some time with it and update this review if it comes right. But so far....
Downloaded the app a while back and set up one campaign, now that I have gone back and added a second, neither campaigns are now showing on my online store. Tried deleting the app and reinstalling but no luck. It's a pity as its a very handy app, if it works!
The app is good, but I don't know how to put my countdown on top of my button, this is horrible!!!!!
I sent my theme file, so a developer would look into an issue with my theme. When I asked for updates I get replies that developer is working on the issue, but I can see the file hasn't even been downloaded yet. So I guess nobody's helping me.
The countdown timer doesn't show. It showed at first but a few hours later, it is gone. My set up is still the same.
This is my first time using this app, so i don't know how this app is going to work. if it work best for me i will definitely write a good review in the comment box. For now i just giving 2/10.
A well-conceived application, however, in a period of 15 days, all data from the lending page is lost twice.No Product Image Overlay, Image Label, Get-it-by Timer, Add-to-Cart Button Animation, Stock Inventory Number etc.And I did not change anything.If this continues I will have to look for another app.