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"There are more than a few search apps to choose from, but what sets this app apart is the excellent responsive customer service. No issue, big or small, is a problem for their help desk." We write this review over three years ago, and since then, our opinion hasn't changed. I am not sure if there are better apps out there, there might be. But we have not been looking for one main reason: amazing responsive customer service.
Update: Nancy even helped me troubleshoot for bug outside their scope as a gesture, I am very appreciative for all that they've done for us!
Old: Very good customer support that helps you set up and even customize! Try them out!!!!!!!!!!!!!!!!!!!!!!!!!!!
For my unique situation they are alil expensive BUT AMAZING as i have 5 products under 1 design due to an art store but they offered me a discount to help with the cost but non the less they where amazin service and great price for normal stores
Thank you so much for your feedback! We believe in delivering great value, and our goal is to provide a high-quality app along with top-notch service that makes your investment worthwhile. Your satisfaction means a lot to us, and we truly appreciate your trust in choosing our app.
The sobooster team has been super helpful going above and beyond to help find unique solutions to unique problems that the app is not designed for. Rather than telling me "our app can't do that" they chose to work hard to make the app do what it couldn't! A+ for customer service!
Thank you so much for your fantastic review. We're delighted to hear that our team has been able to find a workaround to meet your needs. Your kind words about our customer service mean a lot to us. We believe in working hard to help our clients succeed.
excellent customer service
Thank you for your kind words! Our team is committed to providing quick and efficient support to ensure your experience with our app is seamless. We're thrilled to hear that any concerns were addressed promptly. Your satisfaction means the world to us, and we truly appreciate your support.
4/9/2024 - Time for another update. I just updated my theme and had some integration issues. The team were great and promptly resolved all of my issues quickly and without a second thought. There were even some settings in the theme that were changed and they picked up those changes at the same time. Awesome app and awesome support. It's great to see such a high quality app and team and we're loving being able to work with them for so long.
14/11/2023 - I had to come back and update my review. If I could give a rating higher than 5 start, I would. The team at SoBooster are awesome. I have asked for some very specific things to be changed for my site and they have always accommodated. There isn't another plugin that compares to this in terms of functionality, performance and any other measure. If you want a filter plugin, this is your best option.
Original review
"Hands down, the best filter/search app and an amazing team to back it up.
I wanted to add a color filter to my website and allow my products to have multiple colors without needing variants set up. I tried a number of other plugins before I found these guys and nothing was easy and none of them really hit the mark.
The team at SoBooster answered my questions super quick and when my preferred quick view plugin didn't work with their collection page, they said "no worries, send us some details and we'll fix it for you". Within 24hrs it worked perfectly. I highly recommend this app and this company. Very professional, helpful and good at what they do."
This app has been great in creating an advanced search for our customers to find what they are looking for. Support is very responsive and quick solutions are provided
We display 1000s of items and it handles the indexing of items well
Would definitely recommend this app if your looking for a high quality search function
Thank you so much for your positive review. It's great to know that our product and service has met your expectations. Managing and indexing thousands of items can be challenging, and we're glad our app is handling it well for you. Your recommendation means a lot to us. We're committed to continuously improving and providing a higher quality search function for all our users.
Great team! Great app! Great service!
Thank you so much for the wonderful review! We are truly delighted to hear that you're enjoying the app and that our team has been able to provide you with quick support. Your satisfaction is our top priority, and we’re committed to continuing to deliver the best product and service possible.
Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.
Thank you so much for your kind words. We're happy to hear that our support team has been so helpful. It's great to know that our app helps you improve the overall user experience. Your feedback motivates us to continue providing excellent support and enhancing our product features.
Customer support is fantastic!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were pleased with our customer support. We always strive to provide the best possible service, and your kind words motivate us to keep delivering the same level of excellence. If you ever need further assistance, don’t hesitate to reach out.