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great app, lots of options available for customisation and support is fast and effective. Would definitely recommend.
Great and quick support in the installation process. The app looks really great on the shop. It fits very well into our design and has good options for filtering and selecting. Looking forward to working with it
Thank you for sharing your kind words with us. It means a lot to us and our entire team! We always strive to provide our customers with products and services that meet and even exceed their expectations.
Such a cool app, there's so much I was able to do with it. It's made my site look nicer which was an added bonus I wasn't expecting. They've handled all my questions and special requests quickly and customer service has been ace!
Seeing that you had a 5-star experience is the best thing we could hope for! We shall always strive to develop a high-quality product and service that place emphasis on the benefits of our customers.
We've been using this app for a couple of years and it has performed relatively great for us but lately their service (servers) keep on dropping - the current outage is more than 48 hours - which means that none of our collection pages are coming up and since all of our collection pages are setup using this app, our site is essentially down whenever their server goes down. That, to me, is a problem especially during a holiday sales season. Not being able to count of quick resolution of issues and not having a backup (their app code should be able to revert if it can't connect to their servers) is a problem considering the marketing activities and expenditure that we put in place weeks in advance. Additionally, their systems do not send emails or alerts when their system is down so the only way to know about these issues is to constantly check the status of your site (and specifically the collection pages) or via customers sending us messages that the site isn't showing any products (what happened this past labor day weekend).
I really like the app and its capabilities but they have to do more work around stability of their servers and proactive alerting to their customers when their systems go down.
Always a 10/10 from these guys, always there to help you with changes no matter how big or small, thankyou!
The support team is awesome. They are super fast and effective. Love the app! Thank you so much for this amazing service!
Great Filter App. Best I could find in the app store. Easy and intuitive to use. A lot of features. AND: Fanatical customer support. Rated: 6stars!
I use this app all the time and like any ap in shopify its not perfect. That said, any time there's an issue these folks are SUPER on it and they fix it right away to make sure we're back up and running. The cost is probably worth it for the development support alone let alone that the app is pretty good too.
Thank you Out&Back Outdoor! We really appreciate the review and hope to keep providing stellar support for your business. Thank you so much!! :)
App works well and looks good. Had a small issue come up with the support team was very responsive and solved it promptly.
Thank you so much for your kind words. It'd be great that you feel satisfied with our filter and search app. We look forward to providing more innovations that will help you create fantastic shopper journeys.
This app is so easy to install. I did have an issue with the app overriding my locks (products visible to certain customers), but the support was quick to respond and helped me fix the issue right away.