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funktioniert sehr gut. Support ist sehr schnell im Antworten
Vielen Dank für Ihre tolle bewertung!
Wir freuen uns sehr, dass die App gut funktioniert und Sie mit unserem schnellen Support zufrieden sind. Ihr Feedback motiviert uns, die App kontinuierlich weiterzuentwickeln und unseren Service noch besser zu machen.
The support is very responsive, easy to communicate, and spot-on. They were capable to clarify all questions I had, and shoot all troubles I met. Highly recommended.
Thank you so much for your wonderful review! We’re really glad to hear that our team was able to assist you clearly and effectively, and that everything worked out smoothly for your needs. Your feedback truly motivates our team to keep improving and delivering the best possible experience.
Works as expected - when it works. In the last few weeks there have been many outages, sometimes over several days.
Since the app is deeply integrated into the store through the search and category pages, when the app fails, the store virtually stops working.
I can only advise everyone not to use this app.
Unglaublich. Die App hält keinen Traffic aus, und die Produkte werden dadurch nicht geladen! Mehrere Millionen durch diese App verloren! Diese App sollte verboten werden!
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced. After a thorough investigation, we discovered that the problem was not caused by our app. Instead, it was due to a theme code deployment that affected only the live theme. This deployment inadvertently modified our app's JavaScript, leading to the issues you encountered.
Our development team worked diligently to resolve the problem as quickly as possible. We want to assure you that our app is designed to handle a large number of requests per day without any issues.
For future deployments, we recommend excluding all our app files when you are using theme kits tools for code deployment. We understand the frustration this situation caused and appreciate your feedback.
Thank you for your understanding and patience.
it broke my shop. invested 5 hour to restore full. be careful.
Very advanced app with incredibly powerful filtering options. The support is truly next level: fast, knowledgeable, and willing to go the extra mile. Highly recommended for any store with a large or complex product catalog.
Ken - Bedtextielonline.be
Thank you so much for your kind words and recommendation! We’re thrilled to hear that our advanced filtering features are helping you manage a large and complex catalog effectively. Your feedback truly motivates our team, and we’re especially happy to know that our support met your expectations.
Great app and excellent support from the team whenever there are any questions. Can highly recommend!
Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our app and that our support team was able to assist you promptly. We’re committed to not only providing a powerful and reliable tool but also delivering responsive and friendly support. Your recommendation truly means a lot to us, and we're excited to keep supporting you and your business every step of the way!
Fixed my Issue in 5 Seconds after writing in chat.
Great and fast Support.
The App is useful as well if you want to offer an advanced Filter.
It´s a very good app. The professional customer service responses very fast und helps us a lot. Thank you!
Super netter und schneller Support! Hier wird einem im Handumdrehen geholfen und Probleme easy und schnell gelöst. Danke!