AI Search & Product Filter |SB , 536 reseñas
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Good in theory, completely unreliable and chaotic in practice.
Crashed for weeks. No notifications or timeline to resolution. Repeated erasure of settings and again no notifications. The only thing that could possibly make a crash worse is not telling your customers. I left this specific feedback and the behaviour continues. When it's down, you'll never know. If search is an important feature on your store, I advise you to install literally anything else.
The APP is useful and powerful to support most scenarios.
What's more, the support team is really nice and helpful, they can always respond in time and solve your problems.
Support is excellent
I'm not English speaker and I wrote bad English.
However, they helped me so kindly and so quick.
I will use this app forever. Thankyou sobooster.
This app looks and feels great and the support team is by far the best I have ever come across! Positives all round!
Thank you so much for your feedback. We are happy to hear that you enjoy our app and hope that you will benefit from its features. Our goal is to help merchants improve their online shoppers' experience by providing the best search and filter solution.
We look forward to providing more innovations that will help you create fantastic shopper journeys.
This app is well worth it. It has all the powerful features I need and I was surprised to find how many more it supported. The team is extremely responsive and on top of changes. I've only been using it for several weeks and I anticipate I'll be using more advanced features before long.
Thank you for taking the time to leave a great review. We are pleased that you have trusted and chosen our Ultimate Filter & Search. We hope you’re continuing to enjoy the benefits that our product would bring to your site.
We have this app on a few of our stores and I DO like the app. However it has many issues which have cost us tons of sales.
1) Their server goes down which means your collection pages will not load.
2) Black Friday the app stopped working for a few hours making customers unable to look at products unless they had the link saved.
3) Currently, as I write this, none of the 100+ items we've added in the past 24 hours are showing leaving us unable to do a promo. Their excuse is that it's syncing, which is unacceptable, it doesn't take 24 hours. This is also making out of stock items show as in stock since the collections aren't up to date.
Thank you for your feedback. We have improved the sync speed for your store it should be fast now. It was due to a rare issue with the service. We fixed it and it should be working fine now. Your new items should be showing now.
I commend the support team of this app for being able to provide quality support. The app works well and we are happy to have it installed and activated on our website. Keep it up!
I love this apps, very powerful! Recommand to everbody. I needed help and got it in 1 hour all was resolved. A+++++++
Perfect product, perfect customer service. When I have a question, I contacted them on livechat. They responded very quickly and helped me solve the problem immediately. Thank you Nancy!
Not only the app is so powerful, what makes a great difference is the support behind the app. If you want to transform your store with a top search engine, this app will be the perfect fit for you.