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Great app and above all great service!
Thank you so much for your positive feedback. We're happy to hear that you enjoyed our app and appreciated our service. Your support means a lot to us and keeps us striving to improve even more.
Simply the best. The app is great and very flexible. The support is amazing - there is a built in support chat, where they answer to you immediatelly. Really happy with it. Highly recommend
Thank you so much for your wonderful review. We're thrilled to hear that you find our app great and our support service helpful. Your recommendation means a lot to us. Thank you again for using our app.
Definitely quicker and more attentive support than other search apps
Integration with other apps is perfect
Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale
Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.
good customer service, they customize the app as per your need, I love it
Thank you for your wonderful review. We're happy to hear that you love our app and appreciate our customer service. Your positive feedback motivates us to keep improving and delivering the best service possible.
worst app experience
just ruined my whole theme settings after uninstalling it
We apologize for any inconvenience you’ve experienced. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s essential to use this feature before uninstalling the app, as once the app is removed, it no longer has access to your store and cannot clean up any remaining code.
If the "Theme Revert" feature isn’t used before uninstalling, your store will default back to the original collection and search template. We also provide live chat and email support for any assistance you may need, with our team typically responding very promptly.
After checking your live theme, we did not find any code related to our app. Please let us know if there’s anything more we can do to assist you.
I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it
Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.
DO NOT INSTALL THIS APP. My theme is now messed up.
We're very sorry to hear about your experience. Our app is designed to be compatible with almost all Shopify themes, and it preserves the original collection template. Please note that our app only works on the theme it is set up without impacting other themes in your store.
We always recommend duplicating your live theme and setting up our app on the duplicated version. Our developers can easily address any theme styling issues, and we’re happy to assist. Unfortunately, we couldn't find any support requests from you about this issue. Please contact us via live chat or email, and we'll work quickly to resolve this for you.
Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.
Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code.
If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately.
Please let us know how we can further assist you.
Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.
Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.
It's incredibly easy to set up, highly customisable, and performs flawlessly. The support team is phenomenal! Whenever we had questions or needed assistance with customisation, they responded promptly and provided effective solutions.
Thank you for your fantastic review. Our aim has always been to offer an user-friendly software that even non-technical users can set up and configure with ease. It's also wonderful to know our support team provided prompt and effective solutions whenever you need assistance. Your positive feedback is greatly appreciated and inspires us to keep up the great work.