Omtaler (569)
Raffiner
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Etter vurdering
I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it
Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.
Great app and above all great service!
Thank you so much for your positive feedback. We're happy to hear that you enjoyed our app and appreciated our service. Your support means a lot to us and keeps us striving to improve even more.
Gorgeous customer support. very friendly
Thank you for your kind words. We're pleased to provide you with a quick response and friendly customer service to ensure the best experience. Your satisfaction is our top priority and your encouragement will enable us to move forward.
It's incredibly easy to set up, highly customisable, and performs flawlessly. The support team is phenomenal! Whenever we had questions or needed assistance with customisation, they responded promptly and provided effective solutions.
Thank you for your fantastic review. Our aim has always been to offer an user-friendly software that even non-technical users can set up and configure with ease. It's also wonderful to know our support team provided prompt and effective solutions whenever you need assistance. Your positive feedback is greatly appreciated and inspires us to keep up the great work.
The app is really great and the support team is even better. They are always quick to respond and helped with a lot of customizations.
Thank you so much for your wonderful review. We're delighted to hear that you're enjoying our app and that our support team was able to assist you effectively. Providing top-notch customer service is always a priority for us.
It is an virus. If you delete the app. It slows down your store loading. Yours products will not load.
Thank you for your feedback. We're sorry to hear about your experience. Our app has a "Theme Revert" feature to automatically remove all app-related codes from your theme. It's important to use this feature before uninstalling the app because once the app is deleted, it can no longer access your store to clean up the code.
If the "Theme Revert" is not used prior to uninstallation, the store will use the original collection and search template. We also offer live chat and email support for any assistance you might need and typically respond almost immediately. Unfortunately, we couldn't find any record of an email or support request from your store regarding this issue.
Please reach out to our support team via email, and we’ll be more than happy to help resolve this for you.
Honestly so impressed with this App. Wanted to replace a similar app I was using with a more updated and modern look and feel for my website. This app has ticked all the boxes!
Needed help from customer service team as I’m not great with technical stuff and Nancy helped with my issue and had them fixed very quickly.
Would definitely recon this app
This app have the cleanest UI among the apps we researched. When choosing an app, we prioritized the four things in our search:
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1. Clean UI
Among the filter apps we researched, this app has the cleanest filter menu.
2. Merged color option
This is the most important part for us. We have a wide range of colors for each product, so we didn't want all the colors to be displayed in the filter. However, this app offers a merged color feature, allowing us to select 10 colors as reference points and categorize all our colors. The only downside is that not all listings are displayed in color, so if there are multiple colors like Black and Black denim, only one color is chosen to be displayed for each product, which is disappointing.
3. Customizing filter menu
We wanted to customize menus that weren't provided before. Moreover, we wanted these menus to be implemented with checkboxes like other menus, so users could easily click to view them. We requested customer service to solve this issue with our store-specific coding.
4. Friendly customer service
Initially, it was difficult to get in touch, but we continued to contact them via email, messages, etc., and they made efforts to address the issues we encountered. We are grateful for their efforts to provide answers and resolve issues to the best of their ability. Thank you very much.
Thanks again for choosing our app and for your constructive feedback. We're delighted to hear that our app's features are meeting your needs effectively. We strive to provide excellent service and are committed to ensuring smoother interactions in the future.
Great features, helpful and efficient staff!
Thank you for your kind words. We're delighted to know that you enjoy the features of our app and found our team helpful and efficient. Your feedback motivates us to keep improving.
Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.
Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code.
If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately.
Please let us know how we can further assist you.