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Etter vurdering
After installing this app, my collection pages are incredibly slow. After uninstalling the application to fix the issue, their filters remain, which is slowing down my website.
Thank you for your feedback. I can confirm that the response time from the server to our test location in the US is pretty fast. We can move your store data to our EU DC so you can connect to it faster. Our app has the theme revert function. In case you dont know, we have sent the theme request to your email so our dev can help you quickly.
Messed up my whole website. photos don't show up. what a mess. I uninstalled and it won't go away now.
Thank you for your feedback. Your theme is the legacy Simple theme v3.0. We found the issue and can help you fix it quickly. Please accept our theme request so our dev can help you handle the issue.
Simply amazing
Thank you for your kind words and for taking the time to share your positive experience.
Great app and above all great service!
Thank you so much for your positive feedback. We're happy to hear that you enjoyed our app and appreciated our service. Your support means a lot to us and keeps us striving to improve even more.
app molto completa e semplice , assistenza veramente top
Grazie mille per la tua recensione. Siamo felici che trovi l'app semplice da usare. La tua soddisfazione è importante per noi e siamo sempre qui per offrirti la massima assistenza.
Thank you so much for the 5-star rating! We're committed to delivering the best product and service possible, and your support means a lot to our team. It’s great to know we’re heading in the right direction!
Thank you so much for your 5-star review! Your support means the world to us and inspires our team to keep striving for excellence. If you ever need assistance or have any feedback, we’re always happy to help!
Thank you for your rating. We’re always looking for ways to improve, and your feedback would be incredibly valuable to us. If there’s anything we can do to enhance your experience, we’d love to hear your thoughts.
Thank you so much for the 5-star rating. We strive for excellence in providing the best product and service, and your feedback reassures us that we're on the right track.
Very nice team, helpful and able to resolve code issues, I recommend !
Thank you for your kind words and recommendation! We're thrilled to hear that our team was able to help resolve your issues quickly. Providing the best experience for our customers is always our top priority, and your feedback means a lot to us.
I had a small issue and their team responded within minutes. I have tried a few applications for advanced filtering and this was by far the most intuitive and robust. 5 Stars.
Thank you so much for your fantastic review! We're thrilled to hear that our team was able to assist you quickly and that you found our app intuitive and robust. Your kind words mean a lot to us and motivates us to keep delivering the best experience possible.
Very very good app, amazing customer service
Thank you for your positive feedback. We are delighted to hear that our app met your expectations. Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words.
Very bad experience
We are sorry to hear that you had a negative experience. We strive to provide excellent service and are committed to resolving any issues our customers may encounter. Unfortunately, we did not receive any feedback or support requests from you, which would have allowed us to address your concerns promptly.
We offer live chat and email support to assist our customers, and we typically respond almost immediately. Please feel free to reach out to us directly at support@sobooster.com so we can understand the issue better and work towards a resolution.
Your satisfaction is important to us, and we hope to have the opportunity to make things right.
I am updating my October 2023 review in May 2024, with further positive feedback (as can't submit multiple reviews).
Following on from the previous brilliant work by the team last October 2023, helping us to stylize the collection /filter pages (we have a lot of info to display), we'd found that that the format wasn't working well for mobile users. I sent the team a mock-up diagram of how I would like the content to display, including the need to embed information pulled from external apps/plugins. Literally 24 hours later, the team had rendered the changes, fixed the formatting, fully tested and deployed working. WOW!!
We are in start-up mode and despite offering to pay towards development fees, the team did the work free of charge - pro-bono to help get us up and running.
I have spent much time researching different Shopify filter and search options - this solution stands head and shoulders above others on flexibility, performance, features, metafield use, price and just brilliant support.
Businesses at our stage of growth depend on suppliers being flexible and responsive and we will look to keep good relationships with the team as we grow and continue to utilise their apps and services wherever possible. A big thank you! :) :) :)
ORIGINAL REVIEW - October 2023:-
If I could rate this developer 10 stars versus 5, I would. If you are working with sorting and filtering collections based on custom metafields - look no further, this is the app to go for. Here's why.....
Firsty, the App is the only one that makes sorting collections by custom metafield not only possible, but intuitive to set up and immediately working, including the possibility to override front-end default collection sort settings and set the order of default sort priorities. Wow.
Then you get into the business of these filtering apps all rendering their own collection-product template, which overrides your installed collection template and any customisations you've done in Liquid. Here's the 10 stars bit - firstly the filter template looks native without having to make a bunch of additional custom settings (believe me I've tried several other apps where this was a nightmare to get things looking "normal"). Secondly, the developers went out their way to create a Javascript render of my liquid customisations - which included a table rendering custom metafields, so the collection template looks exactly the way I developed it in Liquid. And all sorted in 24hrs.
And another major point - the filters look great out the box, and have a nice set of customisation features including colouration of the ranges and can handle custom metafields. Just all-'round brilliant product and support. Thank you.
Simply the best. The app is great and very flexible. The support is amazing - there is a built in support chat, where they answer to you immediatelly. Really happy with it. Highly recommend
Thank you so much for your wonderful review. We're thrilled to hear that you find our app great and our support service helpful. Your recommendation means a lot to us. Thank you again for using our app.
I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it
Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.
Looks great and working like i need it to. Support was on it with answers!
Thank you so much for your positive feedback. We're thrilled to hear that it works well for you and that our support team was able to assist you effectively.
We're truly sorry to hear that your reason for uninstalling the app is not satisfying with the support. We aim to provide top notch assistance and it seems we fell short this time. Could you please contact us at support@sobooster.com with more details about your concerns? Your feedback is invaluable in helping us improve. Thank you for bringing this to our attention, and we hope to hear from you soon.
WOW this app is amazing! So easy to navigate and create new filters, litterly no other app on the whole app store works this good and i have tried like 20 diffrent ones, the support is amazing and they are very kind and understanding. My store is really depentant on this app and im so thankfull that it exists! GREAT APP
We sincerely apologize for any confusion it may have caused. Our goal is to be transparent about our pricing while offering a range of options to fit different needs.
The free plan is designed to cater to specific use cases, including Dormant Stores, Partner Test Stores, and Affiliate/Developer Stores, as a way to explore the app's functionalities without any initial investment.
For businesses ready to leverage the full power of our app, our paid plan reflects the value, continuous updates, extensive support, and new features we regularly introduce to enhance your experience.
Awesome app for those who are looking for flexibility in making the product page look more user-friendly (color filters, size filters, the list goes on)
Also, can't beat their live chat customer support (extremely responsive and are able to resolve any troubleshooting issues in real time)
Overall, great experience for us, and not theme restricted either - HUGE KUDOS!!
Thank you so much for your fantastic review. It's wonderful to know that our live chat support has been responsive and effective in resolving any issues you encounter in real time.
Good in theory, completely unreliable and chaotic in practice.
Crashed for weeks. No notifications or timeline to resolution. Repeated erasure of settings and again no notifications. The only thing that could possibly make a crash worse is not telling your customers. I left this specific feedback and the behaviour continues. When it's down, you'll never know. If search is an important feature on your store, I advise you to install literally anything else.
I've had a really positive experience with the SB app. The functionality is spot-on and has genuinely improved my store. What sets them apart, though, is their responsive support. They were quick to help and even made some custom tweaks to fit my theme. Highly recommended for those seeking both efficiency and supportive service.
Great customer service and user experience. Highly recommend their products and services. 10/10 product
It breaks your theme and your customizations. You should first have a backup and try it before implementing to your store. They seem nice, try to help, I appreciate that. But it does not work properly. I hope it does on your store.
Excellent app with seamless integration by team. Very helpful customer support team that resolves all issues timely.
This app is really fantastic! Has already helped us tremendously to add a good filter and search function to numerous of our webshops. Their service is outstanding, if you send them you will definitely get a response within 5minutes. Definitely recommendable app.
Not happy at all with this app!! Like many other 1-star reviews - this app broke my theme. Once I downloaded the app, instead of all my items being categorized in the correct collections, every item on my website was grouped into one collection. My website would refresh after about 5 seconds and then correct itself. After I uninstalled the app, it still was somehow connected to my websites theme. I had to reach out to Shopify, and they escalated my issue to their development team because it wasn't an easy fix. Then I reached out to the Developer of the app, and they had to be the ones to fix the issue. Just be cautious when downloading this app!
I am going to give you my honest revieuw and tell you in what situation i would reccomend using their service.
To start off the service is a 10/10, the staff go OUT of their way to help you with whatever issiue you got and they are passient and kind, (ass english IS NOT my main) i really appreciate the patient.
And their service has a price tag ofcourse and not a small one either, BUT if youre store has over 10k product its so hard to have a good filter systum and thats simply to inportant to leave out, because once you have so many product you dont want to make it a hard time for your customers to buy something on your store!
But id day if you procces less then 1k products you may be better of doing it all manually, in the end of the day time is money and to do 12k products mannually cost me too much time, but to procces 1k products mannually it will cost more for their service then it would cost time.
That is my honest revieuw on their service, i hope somebody can get all the info they need about this app and have a great e-commerce journey.
Kind regards,
Leonardo
Probably one of the best apps I'm using for my store !
Very easy to setup, super functional and support is always responsive :)
Thanks a lot
wonderful customer service, really helpful.
The support team was incredibly responsive and attentive. They promptly addressed my questions and provided detailed explanations, ensuring that I fully understood how to make the most of the app's features. Their patience and willingness to guide me through the process were truly commendable.
This app is exactly what I was looking for for advanced filtering, display, and search of a massive product list.
I needed to customize the collection grid to get a condensed table view. I reached out to Tan, and the team gave me the exact customization I needed.
Great application combined with great dev team!
I was looking forward to using this app on the website - until it wouldn't load any of my pages once it was installed. Even after uninstalling the app my theme was broken.
The issue was caused by breaking changes that Shopify had just released around 1-2h ago. As soon as we discovered the problem, we quickly fixed it. Unfortunately, you were installing the app right after these breaking changes were made. It would be great if you could give us another try.
Mir wurde schnell geholfen als ich ein Problem hatte. Auch nachträglich als ich die App nicht mehr genutzt habe.
Nancy is Awesome ... I needed some custom modifications after we took the app live and she was very helpful , very fast and very knowledgeable .
The app works great and i highly recommend it
Thank you very much
This app is great! Ive been using it for about 6 months now and there was a little bit of learning curve, but once you get the hang of it all is well. Have had a couple times where I had to reach out to support and they were able to help me quickly. If you don't see a feature that you would like it to do, just ask, there will probably be some quick solution by making a rule or something that can do what you wish. I've had to ask twice and it works like a charm. Thanks so much Nancy for you help today!
Fast and good customer service. For a free version, I definitely recommend it. It helps our store a lot.
Great support team. The app works very fine and meets our business needs, but we faced a problem regarding the compatibility with a third-party app, and the support team was highly responsive. They fixed the issue fast and exactly how we wanted!
Incredible app if you want to manage a lot of products. With a great customer service. I recommend with no hestitation.
App constantly doesn't work messing up sales. Our collections have now been messed up for 18 hours without us realizing causing us a loss in sales. I've made many complaints to them over the years we have been using this on our several stores and it's still an issue years later.
Really impressed with the app! I never even knew Search bars would have analytics! The level of control you have with the app in regards to design and the information you receive is impressive and with a super small price tag compared to other apps that offer far less! Great product, super easy to sue interface with step-by-step instructions—Highly recommend!
Very powerful filtering app and customer support is highly responsive and helpful. We can have different sets of filters on different pages of our site, which is critical for us.
Has many other useful features including merging values, swatch plugins, metafield indexing, and more.
Non riesco più ad accedere dalla dashboard di Shopify a quella di Ultimate Search and Filter. Ho provato a chiudere e riaprire chrome svariate volte ma non funziona. Inoltre attendo risposta dall'assistenza in merito a delle implementazioni da svariati giorni.
Great app with even better customer support! If you have any issues with the app they will fix it for you in just few minutes.
they are great. it is a really good app. and the customer support are perfect. i will use them again.
The app was not working on a new Theme and the USF team solved it in less than 15 minutes at 8 PM. I am very grateful for this app. Hugely recommended.
Vey helpful and fast support.
Theme. It looks good, gives tons of optimization options and got great support.
We have this app on a few of our stores and I DO like the app. However it has many issues which have cost us tons of sales.
1) Their server goes down which means your collection pages will not load.
2) Black Friday the app stopped working for a few hours making customers unable to look at products unless they had the link saved.
3) Currently, as I write this, none of the 100+ items we've added in the past 24 hours are showing leaving us unable to do a promo. Their excuse is that it's syncing, which is unacceptable, it doesn't take 24 hours. This is also making out of stock items show as in stock since the collections aren't up to date.
Thank you for your feedback. We have improved the sync speed for your store it should be fast now. It was due to a rare issue with the service. We fixed it and it should be working fine now. Your new items should be showing now.
10/10
Works perfect with the Expanse Theme. It looks good, gives tons of optimization options and got great support. I had a little issue with a feature for the german market. They fixed it within 2 hours. Use this filter & search plugin and you wont be disappointed.
Great customer service, live chat available 24/7 and willing to help with any problems you have! This app adds a professional clean touch to your site.
Very cool! These guys know what they're doing. Issues are resolved online. Maximum 24 hours. Good luck!!!
Amazing customer service. Easy to install and works great. I recommend this app to anyone !!! 5 Stars
As the owner of multiple successful Shopify Shops... The Smart Search Team are the very best and most helpful app team I have ever worked with. The APP is gold. The Team is gold. Use this App. Thank me later! :) 5 Stars! A+
Perfect app and their support is incredible, helped me customize some specific features I wanted to add! Always respond within minutes. Kings!
Cette application est vraiment facile et efficace. Le support technique est très réactif et propose des services de qualité. Sans hésiter je conseille cette application qui se distingue nettement des autres...
usamos esta aplicacion para el orden y filtro de las colecciones de nuestra página y funciona perfectamente. Además tienen un servicio de soporte excelente que siempre responde y ayuda con cualquier duda o inconveniente.
This app is AMAZING. Everything you need for search and collection filters is better than any other app out there in the Shopify app markets. The team is really RESPONSIVE and a massive shoutout to NANCY for her great support. Solved every one of my requests that makes my store looks AMAZING. I highly recommend using this app, you can't go wrong. Wish I found it sooner but glad I have it now.
Customer service really is great. Very responsive and fast to answer any questions that I have. Unlike other apps where they sometimes just send you links to fix any issues yourself, they are always willing to just get in and help, which I really appreciate!
This app makes the website look professional and amazing! Customer service has always been so helpful and quick with any fixes or customization that we would like to have added to the filters. Highly recommended!
Excellent customer service! Provided helpful assistance in the chat bubble well into the night and over the span of several hours!