AI Search & Product Filter |SB

This app looks and feels great and the support team is by far the best I have ever come across! Positives all round!

We have this app on a few of our stores and I DO like the app. However it has many issues which have cost us tons of sales.

1) Their server goes down which means your collection pages will not load.
2) Black Friday the app stopped working for a few hours making customers unable to look at products unless they had the link saved.
3) Currently, as I write this, none of the 100+ items we've added in the past 24 hours are showing leaving us unable to do a promo. Their excuse is that it's syncing, which is unacceptable, it doesn't take 24 hours. This is also making out of stock items show as in stock since the collections aren't up to date.

This app is well worth it. It has all the powerful features I need and I was surprised to find how many more it supported. The team is extremely responsive and on top of changes. I've only been using it for several weeks and I anticipate I'll be using more advanced features before long.

I commend the support team of this app for being able to provide quality support. The app works well and we are happy to have it installed and activated on our website. Keep it up!

I love this apps, very powerful! Recommand to everbody. I needed help and got it in 1 hour all was resolved. A+++++++

Perfect product, perfect customer service. When I have a question, I contacted them on livechat. They responded very quickly and helped me solve the problem immediately. Thank you Nancy!

Not only the app is so powerful, what makes a great difference is the support behind the app. If you want to transform your store with a top search engine, this app will be the perfect fit for you.

This app is probably one of the better ones. If you have a customized theme and after installing this app your theme layout changes, the support team will resolve the issue for you really fast. Highly recommend this search app.

I used the app and customized a filter which has many details. The customer service is amazingly helpful. Would like to recommend this app and will install this for my following sites if possible.

Does it let you filter products by tags? yes. It worked fine for us, but the price skyrockets based on how many sku's you have in your store. We had crossed the 10,000 product mark which was the plan we were on, and it PREVENTED PRODUCTS FROM DISPLAYING IN OUR COLLECTIONS. I understand if they would have removed the ability to filter or use their search function as that is what it is here to do, but to tamper with an inherent shopify feature is absolutely inexcusable. We spent two days going back and forth between shopify support and our theme support trying to troubleshoot the issue before someone determined that this app was blocking products from displaying until we gave them more money since we had 10,004 products now instead of 10,000. You can now filter with Meta Tags in themes 2.0, and I would recommend going that route if you can as this app will gouge you. We are paying over $100 a month just to filter, and the prices go up to north of $500 a month depending on how large your catalog is. I do have to dig deeper as this apps support says that Meta Tag filtering is limited to 1000 products on shopify, but I will say that I am very frustrated with the way the app behaved without clear indication of what the outcome of not immediately updating would be. (We just crossed 10,000 products a few days ago)