AI Search & Product Filter |SB

Not happy at all with this app!! Like many other 1-star reviews - this app broke my theme. Once I downloaded the app, instead of all my items being categorized in the correct collections, every item on my website was grouped into one collection. My website would refresh after about 5 seconds and then correct itself. After I uninstalled the app, it still was somehow connected to my websites theme. I had to reach out to Shopify, and they escalated my issue to their development team because it wasn't an easy fix. Then I reached out to the Developer of the app, and they had to be the ones to fix the issue. Just be cautious when downloading this app!

Great app and great customer service. We've tried several search and filter apps but this is the one. We've installed it on all our shops.

Your app was good, but with the support you provide, it is no more the case! sent an email to Hazel from your team wit hno response! Not even an automatic reply! Also, I feel there is a lack of communication within your team. It is also not a good practice to showcase emails sent to you to the public! Your app and service is far below average. I would like to honestly share my experience with this app. I strongly advise you, as a customer, to install another app! The support is a disaster! I duplicated the theme and installed it, then I had a problem with some weird links in the header. I asked support, but tey are not responsive and pretend it is not coming from the app! Now that I completely deleted it, my store is back to normal. They are not transparent with their clients as they do not show you the number of products per plan. It is really bad that shopify does not support reviews with pictures! I just deinstalled the app! For the first plan (1899 USD/month), you pay for 30000 products, which is too expensive! also, for 18,99 USD you pay for 500 products which is rediculous. Other apps provide more with a cheaper price! My advice: Do not install this app! I spent exactly 7 minutes to write this review, although I have plenty of tasks to finalize. I hope the 7 minutes spent will save time to others businesses.

Resolved, good customer support. There was a small CSS issue, the solved it in a few minutes. Thank you!

Great App and great support for installation, they were quick to respond and customise to our theme. App looked great on our site. I would have given 5 stars until i got to the price - the app store page was not clear on pricing, just said "based on number of products" but did not say how many. I discovered that although I only had 1000 products because we are on Plus it was US$69 per month. Even with a discount it was too expensive for a new startup shop. I think there should be bit more clarity up front. But as far as the app and support goes it was great while it lasted.

Really impressed with the app! I never even knew Search bars would have analytics! The level of control you have with the app in regards to design and the information you receive is impressive and with a super small price tag compared to other apps that offer far less! Great product, super easy to sue interface with step-by-step instructions—Highly recommend!

It breaks your theme and your customizations. You should first have a backup and try it before implementing to your store. They seem nice, try to help, I appreciate that. But it does not work properly. I hope it does on your store.

After installing this app, my collection pages are incredibly slow. After uninstalling the application to fix the issue, their filters remain, which is slowing down my website.

Messed up my whole website. photos don't show up. what a mess. I uninstalled and it won't go away now.

I was looking forward to using this app on the website - until it wouldn't load any of my pages once it was installed. Even after uninstalling the app my theme was broken.