Avaliações (584)
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Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.
Thank you so much for your kind words. We're happy to hear that our support team has been so helpful. It's great to know that our app helps you improve the overall user experience. Your feedback motivates us to continue providing excellent support and enhancing our product features.
good apps and fast response of customer service
Thank you for your positive feedback. Our team has worked diligently to ensure that the app is user-friendly, efficient, and packed with features that cater to your needs. Your satisfaction is our top priority, and we continuously strive to improve our product and services.
Great app and above all great service!
Thank you so much for your positive feedback. We're happy to hear that you enjoyed our app and appreciated our service. Your support means a lot to us and keeps us striving to improve even more.
Simply the best. The app is great and very flexible. The support is amazing - there is a built in support chat, where they answer to you immediatelly. Really happy with it. Highly recommend
Thank you so much for your wonderful review. We're thrilled to hear that you find our app great and our support service helpful. Your recommendation means a lot to us. Thank you again for using our app.
worst app experience
just ruined my whole theme settings after uninstalling it
We apologize for any inconvenience you’ve experienced. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s essential to use this feature before uninstalling the app, as once the app is removed, it no longer has access to your store and cannot clean up any remaining code.
If the "Theme Revert" feature isn’t used before uninstalling, your store will default back to the original collection and search template. We also provide live chat and email support for any assistance you may need, with our team typically responding very promptly.
After checking your live theme, we did not find any code related to our app. Please let us know if there’s anything more we can do to assist you.
Definitely quicker and more attentive support than other search apps
Integration with other apps is perfect
Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale
Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.
good customer service, they customize the app as per your need, I love it
Thank you for your wonderful review. We're happy to hear that you love our app and appreciate our customer service. Your positive feedback motivates us to keep improving and delivering the best service possible.
Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.
Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.
DO NOT INSTALL THIS APP. My theme is now messed up.
We're very sorry to hear about your experience. Our app is designed to be compatible with almost all Shopify themes, and it preserves the original collection template. Please note that our app only works on the theme it is set up without impacting other themes in your store.
We always recommend duplicating your live theme and setting up our app on the duplicated version. Our developers can easily address any theme styling issues, and we’re happy to assist. Unfortunately, we couldn't find any support requests from you about this issue. Please contact us via live chat or email, and we'll work quickly to resolve this for you.
In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team
Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.