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I want to express my admiration for the support of the plugin. Awesome guys. For any request - lightning-fast response. Quality problem solving. With love, Alexander.
A really powerfull tool for adaptable customer filters AND merchadising functionality was a real bonus. 100% satisfied with supprt also. Very responsive, even on the weekends
AVOID AT ALL COSTS. This app will cause you nothing but stress.
I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign.
This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page.
This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.
We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.
The app performs as advertised. It's remarkably fast, and the team has been incredibly helpful in addressing any questions or concerns we have. They have assisted us with all the adjustments we needed, and their response time is within hours, if not immediate when a team member is available. The support is truly outstanding.
Hi Gringa, Thank you for taking the time to write us a review. We appreciate it and hope you have found the app useful.
Thank you and Cheers!
Been using this app for more than a year now. Great app for search and filter and Customer support is good too
Excellent customer service!!! The staff was super helpful of my shop needs and until now everything is working how i wanted to.
This has worked with my theme (Streamline) more than any other app in this category, the support team are extremely helpful as well! A must have for any store!
Thank you for sharing your kind words about our product and service. Our app has matched with almost Shopify themes to make sure your customers have a seamless experience on your site.
The support is very quick and their team is very helpful. They helped me fix an issue Shopify had with sorting one of the collection. It was fixed in 20 min! Pretty amazing!
this app is amazing... and the support is even better you can really set up the filter functions as you want i didn't see a function that i could not choose... for every step you have a lot of options how she search or the filter should be also the integrations... for example: instead of trying to make an own translator, they working with all the known translation programms / apps and have an ONE CLICK integration with them so they give you the chance to have the best translations integraded in this filter app... thats amazing they also work with a lot other programs to make the filter even better really amazing
A powerful app with great support. Nancy and the support team clearly care about the product and go above and beyond to make it look and function seamlessly.