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Excellent app. The team supported integration and helped through very step of the process and the app works perfectly
Sehr einfach anwendbar und support hat innerhalb von 5 MInuten meine Fragen beantwortet und sogar per Custom Code meinen Wunsch erfüllt
they have great support! It was easy for me to get to know the features and the support is very fast!
Awesome APP and more relevant to me AWESOME support! Really apriciate the great help to customize the filters and everything as needed! Great guys!
I'm so happy with this app, because I love when you install, get great support, it looks great, and within a short period its setup and running exactly how you want it.
We implemented this app and struggled initially yet the developer was super helpful and really spent time working with us to get it looking how we wanted. 10 out of 10 for customer support.
Great app and great customer service. We've tried several search and filter apps but this is the one. We've installed it on all our shops.
Great App and great support for installation, they were quick to respond and customise to our theme. App looked great on our site. I would have given 5 stars until i got to the price - the app store page was not clear on pricing, just said "based on number of products" but did not say how many. I discovered that although I only had 1000 products because we are on Plus it was US$69 per month. Even with a discount it was too expensive for a new startup shop. I think there should be bit more clarity up front. But as far as the app and support goes it was great while it lasted.
Resolved, good customer support. There was a small CSS issue, the solved it in a few minutes. Thank you!
Onboarding our app shows a form to suggest merchants duplicate theme and install the widget on a copy. This allows you to test all of our advanced features without affecting your live store.
It is an virus. If you delete the app. It slows down your store loading. Yours products will not load.
Thank you for your feedback. We're sorry to hear about your experience. Our app has a "Theme Revert" feature to automatically remove all app-related codes from your theme. It's important to use this feature before uninstalling the app because once the app is deleted, it can no longer access your store to clean up the code.
If the "Theme Revert" is not used prior to uninstallation, the store will use the original collection and search template. We also offer live chat and email support for any assistance you might need and typically respond almost immediately. Unfortunately, we couldn't find any record of an email or support request from your store regarding this issue.
Please reach out to our support team via email, and we’ll be more than happy to help resolve this for you.