AI Search & Product Filter |SB , 526 条评论
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Just finished building my site and received incredible support through the process to get it working exactly the way I needed it. Beyond grateful for their team and glad they stand by their product!
We're happy that you had a positive experience with our product and service. Thanks for your trust and we look forward to continuing to work with you.
AVOID AT ALL COSTS. This app will cause you nothing but stress.
I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign.
This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page.
This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.
We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.
The issue was resolved quickly. Thanks for such fast service
We're delighted to hear that we could resolve your issue swiftly. Providing fast and efficient service is always our priority. Thank you for choosing us!
I am using this plugin with Filter and this plugin is very full featured and powerful. I had a problem and the customer service staff helped me out right away. I highly recommend this plugin.
Thank you so much for your positive review! We're delighted to hear that you're finding our plugin to be full-featured and powerful, and that our customer service team was able to assist you promptly when you encountered an issue. Your recommendation means a lot to us, and we're committed to continually providing top-notch support and enhancing our plugin to meet your needs.
Very attentive. I would recommend
Your recognition of our customer support means a lot to us, and we're truly grateful for your recommendation. At our core, we're dedicated to delivering exceptional service to meet clients' needs. Thank you once again for your trust and support.
I love working wih this app, also the support is very helpful and fully committed !
Thank you for kind words. We're so glad to hear that you're enjoying the app and that our support team has been helpful to you. We appreciate your feedback and look forward to continuing to support your journey with our app.
I love this app!
Thank you so much for your kind words. We’re so glad to hear that you’re enjoying the app.
Great support.
I asked a question via chat and it was resolved within minutes.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support team.
Looks great and working like i need it to. Support was on it with answers!
Thank you so much for your positive feedback. We're thrilled to hear that it works well for you and that our support team was able to assist you effectively.
I like Nancy, she helps me solve more solutions, and this filter is very nice, and can meet my all needs.
Oh my god! This filter is not free!!!
Thank you so much for your kind words. Our team is dedicated to providing the best support and solutions to ensure our users have a seamless and satisfying experience.