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Great support! We are very happy!
Thank you so much for your review. We're delighted to hear you've been enjoying the support and service. We strive to provide exceptional support to all our customers, and it is truly rewarding to hear that our team exceeded your expectations. If you have any further assistance, we are always happy to help.
This app is terrific and incredibly user-friendly. It's excellent for filtering, merchandising, and a variety of other tasks. Their customer support is prompt and efficient, always quick to help resolve any issues or customize features beyond the standard code.
Thank you for your kind words. We're delighted to hear that you enjoy our app. Our commitment is to consistently build and deliver a high-quality, functional, and user-friendly app that meets our clients' needs. Your satisfaction is our top priority, and we will keep striving for excellence in our products and services.
Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.
Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code.
If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately.
Please let us know how we can further assist you.
Gorgeous customer support. very friendly
Thank you for your kind words. We're pleased to provide you with a quick response and friendly customer service to ensure the best experience. Your satisfaction is our top priority and your encouragement will enable us to move forward.
Definitely quicker and more attentive support than other search apps
Integration with other apps is perfect
Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale
Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.
2024 update: We've been using this for several years now. Support has always been excellent. The system is very flexible and allows us to have a range of filters for all the different types of product we sell.
I was looking for an app to replace an older filter we've had in place for years. I wanted a system that allowed:
1. instant search
2. multi-select in filters (e.g small + medium)
3. different filters for different product groups Our website has a lot of different product categories and most filter solutions only allow the same filters for all products, which just doesn't work for us. The solution also had to be quick. Sobooster were very helpful with installing it. It didn't take too long to learn and the more I used it the more I found they had all our requirements covered. You can base filters on tags, which is mostly what we use for flexibility. The tag name, or suffix, can be the filter option. We have been using this for a year now and it is a key component of our website. Support is excellent. Highly recommended!
Excellent customer service!
Thank you for your 5-star review! We’re delighted to hear that our customer support team was able to assist you quickly. Your satisfaction is our priority, and your positive feedback motivates us to keep providing top-notch products and service.
Works like a charm. Support was very fast and helpful solving an issue I couldn't figure out myself. Was expecting to receive help in 24-48 hours, however support helped me out in less then 2 hours. Perfect, absolutely recommend this tool.
In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team
Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.
I love this app!
Thank you so much for your kind words. We’re so glad to hear that you’re enjoying the app.