AI Search & Product Filter |SB

The app itself is very good out of the box. We had a particular edge use case that wasn't covered so we contacted support for some help:

1. Comms were great both with how we could discuss the technical issue and manner.
2. They invested a lot of time to get the fix in place.
3. They provided extra help with settings and testing to make sure they solved as per our request.

I have spent 22 years building software at agencies and in that time have dealt with 3rd parties a lot with software integration, these guys are in the top tier in how they deal with their customers.

Thanks guys, really appreciate it.

Nancy from Collection Filter & Search Bar helped me with a problem completely unrelated to the plugin. That was a very nice experience with a customer service. 10 / 10!

Excellent customer service & support. This is a really powerful app that helped us to merchandise by color and much more.

Has received an incredible amount of help with changes in design and various functions. Have nothing to complain about.

I would most definitely recommend this app. This app was the ONLY app I could find that did everything I wanted to do. I wanted to be able to tag all of my products including variants and filter based on those attributes. I was able to do that with this app (by way of metafields), and when filtered, it also shows the correct variant image. It's search functionality also makes our website search much more powerful. It has more functionality that I didn't even mention that's very useful. It's user-friendly, and support is also great; very quick responses through chat, and really helpful.

We implemented this app and struggled initially yet the developer was super helpful and really spent time working with us to get it looking how we wanted. 10 out of 10 for customer support.

Terrible customer service, it’s not good filter , I was paying $4 a month they’re saying now $29 a month, stay away I’m using almost 2 years this app , I’ll check on market more better performance for sure , also you messed up my website, your filter working also terrible why i got choose your filter because of $4 a month , so why you’re asking $29 for a month for this app , it’s not usable, HELLO EVERYONE! DON’T PAY MORE THAN $4 A MONTH ,

Speedy search and filtering capabilities; does a great job enhancing Shopify's filtering capabilities and the team has been very responsive to our issues and getting things up and running!

Really powerful tool when it works correctly. Changes are not automatic, some lag time to catch up. I.e. If you make changes, the website doesn't reflect it right away - maybe 10 minutes, maybe an hour - depending on how many changes were made (prices and quantity adjustments, making a collection live). Customer service response has significantly improved over time. Overall, a satisfied customer. Thank you for making a great product.

We've tried several apps with the group filter and search capability and Ultimate Product and Filter + Search was by far the best. I found that none of these apps are a one click integration from the start, but the customization is very doable - especially when any questions/issues I had were responded to or fixed with 1-2 days. The customer service is outstanding. Other important factors for us besides the obvious functionalities were 1) impact to site speed/performance and 2) ability to maintain all the same functionalities within the theme options on the pages that the filters appeared (not the case with some apps) The app has passed both tests so far, overall we are very happy with it.