Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

This app is highly recommended for its customizable filters, such as color and size, which enhance the user experience, especially for stores with large catalogs. It provides a user-friendly system for sorting and filtering collections, and offers valuable analytics from search queries. Merchants appreciate the ability to create collection banners and merchandising rules. The app's live chat support is praised for its responsiveness and ability to customize tweaks for specific themes. It's adaptable to various store designs, not being theme-restricted.

March 5, 2024

Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.

KEMGROSSISTEN
Sweden
10 months using the app
⭐ SoBooster ⭐ replied March 11, 2024

Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.

February 14, 2024

In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team

Dolphin Heat Exchanger USA
India
About 3 years using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.

February 16, 2024

Easy to use and didn't slow down the website.
With a large inventory we was worried that adding a 3rd party filter would slow down the website, but has worked well.

We like their metafield options for filtering.

Showoff Imports
Netherlands
Over 1 year using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you for sharing your positive experience with us! We're glad our metafield options for filtering met your needs.

February 5, 2024

Just and Amazing app, and the support is even better, Always there to help with anything.

The Territory Ahead
United States
About 1 year using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you so much for your kind words and positive feedback! We're happy to hear that you're enjoying our app and that our support team has been able to assist you effectively.

January 26, 2024

Great app, main reason for this is the customer support. Always very quick and helpful when issues arise with app and adjusting certain things. If you have a large store with a need for very specific filters I highly suggest this app as it is easy to customise.

Big Ice Box
Ireland
7 months using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you for the great review! We're glad you like our app and found our support helpful. It's great to know that our customization options have met your needs, especially for large stores with specific filtering requirements.

January 14, 2024

AVOID AT ALL COSTS. This app will cause you nothing but stress.

I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign.

This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page.

This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.

boxmenswear
United Kingdom
Over 1 year using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.

February 27, 2024

The search functionality is good but customer support is very poor. It can take a while to get a response from them and they'll often only answer part of your question instead of the whole question.

KACTUS
United States
About 2 years using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our customer support. We strive to provide timely and comprehensive assistance to all our clients, but due to the high volume of inquiries we receive, response times may vary. From the chat log, we can see that our developers were able to fulfill your request to display product metafields on the search result page. We appreciate your patience and understanding as we work to improve our support processes.

Edited March 31, 2024

WOW this app is amazing! So easy to navigate and create new filters, litterly no other app on the whole app store works this good and i have tried like 20 diffrent ones, the support is amazing and they are very kind and understanding. My store is really depentant on this app and im so thankfull that it exists! GREAT APP

LurSaker
Sweden
20 days using the app
⭐ SoBooster ⭐ replied March 29, 2024

We sincerely apologize for any confusion it may have caused. Our goal is to be transparent about our pricing while offering a range of options to fit different needs.

The free plan is designed to cater to specific use cases, including Dormant Stores, Partner Test Stores, and Affiliate/Developer Stores, as a way to explore the app's functionalities without any initial investment.

For businesses ready to leverage the full power of our app, our paid plan reflects the value, continuous updates, extensive support, and new features we regularly introduce to enhance your experience.

February 14, 2024

The issue was resolved quickly. Thanks for such fast service

Navneetstore.com
India
6 months using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're delighted to hear that we could resolve your issue swiftly. Providing fast and efficient service is always our priority. Thank you for choosing us!

February 27, 2024

I am using this plugin with Filter and this plugin is very full featured and powerful. I had a problem and the customer service staff helped me out right away. I highly recommend this plugin.

Luxehomezone
United States
17 days using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you so much for your positive review! We're delighted to hear that you're finding our plugin to be full-featured and powerful, and that our customer service team was able to assist you promptly when you encountered an issue. Your recommendation means a lot to us, and we're committed to continually providing top-notch support and enhancing our plugin to meet your needs.