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Amazing support! I had an issue because of my custom theme, and I got a prompt response and just the help I needed. Lynda even sent me a step by step video guide! Thanks for helping me set up the app in my custom theme. Kudos! < 2
Thanks for the kind feedback!
Lynda.
muito bom. Recomendo!!..............................................................................
Olá 👋
Thank you for the 4 stars review!
Wondering what can we do to make your experience a 5 star one?
Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it.
As you're an entrepreneur yourself, I hope this resonates.
Best,
Lynda.
I had an older trust badge app on my site, but when I tried to align it left, right and centre, it wouldn't move. I looked for another app and tried this one. I ended up with 2 badges, and couldn't remove the one I didn't want, not realizing that it was an old one. Lynda helped me with this even though the problem wasn't a Conversion Bear issue. She was very nice and I recommend this app and the customer service both. Thanks Lynda!
Happy to help! thank you for the great review. Lynda.
Can't reach anyone, I wish I could add the paypay icon, but there has been no reply, I tried to adjust the position, still no one replied
Thank you for the feedback. Inside of the app we have a chat that you can use to connect with our team. We apologize about the delay during your initial outreach, but please try to connect with us once more via chat and we will be happy to help.
The app is great and super user friendly. Customer service provided by Itai was amazing and efficient when I needed some help. 10/10 would recommend all their apps!
Great product and company! Had trouble getting it to work. The team got it up for me in seconds! Highly recommended!
amazing!!!
its better than any badge app, and its too easy to install the badge in your story, thank you guys
Thank you for the amazing review 🤝 Lynda.
Excellant app and Lynda was very helpfull in setting this up for me, would not hesitate to use again , very happy.
Thank you so much! highly appreciated. Lynda.
App works well and they have the best customer support service ever.
I contacted them to help me fix an issue and less than one hour later it was already solved and running perfectly on my website!
Go for it!
Thank you for the awesome review 😎 Lynda.
I tried to put the badge icons in the cart drawer, without success. Therefore I contacted the support and nobody after 1 week came back to me. really disappointed
Hi there,
we appreciate your feedback.
~~~~~~~~~ UPDATE ~~~~~~~~~
I found your support communication. It was on the 26th of May (two days ago) with the response time being one hour. Our agent communicated the same message as below. As the messages are marked as "read", I believe you were able to receive the information you requested.
~~~~~~~~~~~~~~~~~~~~~~~~~~~
I apologize, our support lead time time is up to 24h and we were not able to find unattended emails or tickets - please check your spam folder for an incoming message.
As per badges placement - I'm afraid the badges can not be placed inside Ajax or side carts at the moment (unless you're using Themes 2.0).
We will be happy to follow up and provide you with our standard five star service in case you need further assistance.
Kind regards,
Jonathan.