評價 (1,698)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2019年8月5日

Amazing support! I had an issue because of my custom theme, and I got a prompt response and just the help I needed. Lynda even sent me a step by step video guide! Thanks for helping me set up the app in my custom theme. Kudos! < 2

Sabegn
衣索比亞
使用應用程式 大約4小時
Conversion Bear 已回覆 2019年8月5日

Thanks for the kind feedback!
Lynda.

2019年12月22日

muito bom. Recomendo!!..............................................................................

Tour Kids
巴西
使用應用程式 4天
Conversion Bear 已回覆 2019年12月23日

Olá 👋
Thank you for the 4 stars review!
Wondering what can we do to make your experience a 5 star one?

Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it.

As you're an entrepreneur yourself, I hope this resonates.

Best,
Lynda.

編輯時間:2020年2月4日

I had an older trust badge app on my site, but when I tried to align it left, right and centre, it wouldn't move. I looked for another app and tried this one. I ended up with 2 badges, and couldn't remove the one I didn't want, not realizing that it was an old one. Lynda helped me with this even though the problem wasn't a Conversion Bear issue. She was very nice and I recommend this app and the customer service both. Thanks Lynda!

By the Sea Soap Shoppe
加拿大
使用應用程式 大約2小時
Conversion Bear 已回覆 2020年2月4日

Happy to help! thank you for the great review. Lynda.

2023年6月18日

Can't reach anyone, I wish I could add the paypay icon, but there has been no reply, I tried to adjust the position, still no one replied

NONNICO
日本
使用應用程式 3天
Conversion Bear 已回覆 2023年6月23日

Thank you for the feedback. Inside of the app we have a chat that you can use to connect with our team. We apologize about the delay during your initial outreach, but please try to connect with us once more via chat and we will be happy to help.

2021年2月26日

The app is great and super user friendly. Customer service provided by Itai was amazing and efficient when I needed some help. 10/10 would recommend all their apps!

Body Language Group
新加坡
使用應用程式 大約2小時
2020年4月21日

Great product and company! Had trouble getting it to work. The team got it up for me in seconds! Highly recommended!

Morrow Audio
美國
使用應用程式 大約2小時
2020年1月16日

amazing!!!
its better than any badge app, and its too easy to install the badge in your story, thank you guys

kitchenyy
巴勒斯坦自治區
使用應用程式 大約2小時
Conversion Bear 已回覆 2020年1月16日

Thank you for the amazing review 🤝 Lynda.

2020年1月25日

Excellant app and Lynda was very helpfull in setting this up for me, would not hesitate to use again , very happy.

BlindTidy
英國
使用應用程式 大約2小時
Conversion Bear 已回覆 2020年1月25日

Thank you so much! highly appreciated. Lynda.

2020年2月12日

App works well and they have the best customer support service ever.
I contacted them to help me fix an issue and less than one hour later it was already solved and running perfectly on my website!
Go for it!

Barbell Regiment
比利時
使用應用程式 大約2小時
Conversion Bear 已回覆 2020年2月12日

Thank you for the awesome review 😎 Lynda.

2022年5月28日

I tried to put the badge icons in the cart drawer, without success. Therefore I contacted the support and nobody after 1 week came back to me. really disappointed

Gilaine
義大利
使用應用程式 2天
Conversion Bear 已回覆 2022年5月28日

Hi there,
we appreciate your feedback.

~~~~~~~~~ UPDATE ~~~~~~~~~

I found your support communication. It was on the 26th of May (two days ago) with the response time being one hour. Our agent communicated the same message as below. As the messages are marked as "read", I believe you were able to receive the information you requested.

~~~~~~~~~~~~~~~~~~~~~~~~~~~

I apologize, our support lead time time is up to 24h and we were not able to find unattended emails or tickets - please check your spam folder for an incoming message.

As per badges placement - I'm afraid the badges can not be placed inside Ajax or side carts at the moment (unless you're using Themes 2.0).

We will be happy to follow up and provide you with our standard five star service in case you need further assistance.

Kind regards,
Jonathan.