Reseñas (29)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 62% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 24% de las calificaciones son de 1 estrellas
Fecha de modificación: 13 de septiembre de 2019

App didn't work, tried everything. Seemed like it would of been a really cool app, but did not properly work. Too bad.

Smart Pressed Juice
Estados Unidos
6 meses usando la aplicación
Staytuned respondió 13 de septiembre de 2019

Hi, did you try reaching our support? I would like to know what you tried to achieve, and what didn't work. We'll fix issues if they are issues. Let us know, I've search through all our tickets and emails by didn't see anything coming from your store.

27 de noviembre de 2018

Used this app for a number of months now and never been very pleased with it. The main issue is that the pop up is soooo slow to load so customer's have already moved on before it comes up.

Also there's lots of issues with it not working if you try to include it in-theme. Particularly at checkout it didn't work at all

And the analytics don't track well. It regularly counts purchases where none have occurred and there's no real analytics dashboard so you can't go in and scrutinise how well it's doing

The Personal Barber
Reino Unido
Alrededor de 1 año usando la aplicación
22 de octubre de 2018

This app was great because it allowed to bundle products and have the offer pop up on the products I specified AND in the cart. It converted fairly well. Then it just stopped working. I contacted support and didn't hear back. So when it worked, it was great.

Sweet Life Planners
Estados Unidos
11 meses usando la aplicación
31 de octubre de 2018

steer clear. app suddenly destroy the appearance of my landing page making it impossible for customers to browse properly.

setting up of upsell is also cumbersome. you can get better ones for the same price you paid. have removed it after using for ~1mth.

Adertek Malaysia
Malasia
3 meses usando la aplicación
Fecha de modificación: 7 de marzo de 2017

Far too slow on the product search - they do tell me they are working on that. I will try again later as it looked very promising.

UPDATE
They improved the product search a lot the day after I posted what's above. Pretty impressed by the attentiveness. Great app!

Vvahandbags
Reino Unido
14 días usando la aplicación
22 de julio de 2019

Just Awful for an expensive app they have the worst customer support that is how they incur billing people! DO NOT DOWNLOAD

Cali Tiger
Australia
3 meses usando la aplicación
Staytuned respondió 22 de julio de 2019

Hi, I'm sorry about your bad experience with our app. I remember answering your question via email, let me know if you got the reply and/or if it was clear enough. About the monthly charged, we processed the refund with the help of Shopify.

21 de abril de 2024

The app is very helpful and useful, allowd us exactly the features we've been looking for. The ability to use add to cart click as a trigger for additional upsells is very nice. Also the support was very very friendly and helpul.

collectie.co.il
Israel
11 días usando la aplicación
Staytuned respondió 22 de abril de 2024

Hi there collectie.co.il team!

Thank you for the wonderful and detailed review! I'm glad that RG was able to help you out.

If you have any questions or need anything else, you know where to reach us!

9 de septiembre de 2019

Paid for custom install to ensure it achieved what we were looking for. Paid the fee - developer despite repeated promises and emails never installed and never refunded the fee we paid.

Waist Trainer NZ Aus
Nueva Zelanda
Alrededor de 1 mes usando la aplicación
Staytuned respondió 13 de septiembre de 2019

Hi, really sorry about that. The email we have for your store in Shopify is your support email I think, I tried contacting you a few times and got an automatic reply saying the typical "Your ticket has been created...". In my last email, I explained how to get a refund. Let me know if you got this message.

Fecha de modificación: 8 de diciembre de 2020

Amazing app and amazing customer service. Only one that worked for us and the team helped us customise. Definitely recommend.

Amino
Reino Unido
6 días usando la aplicación
15 de enero de 2021

We just downloaded this app after seeing how it worked on another companies website. We love it. I can't wait to see how it affects our sales. I had issues with the initial set up but Derek with customer service helped me solve it in day and explained to me what could be interfering and now it works great.

Chelan Beauty
Estados Unidos
4 días usando la aplicación