Ultimate Upsell & Cross‑Sell , 49 avaliações
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Finally a app that had all the features I was looking for, and it works like a charm! Extra points for excellent customer service!
App does exactly as describes and great customer support!
I started using this app in 2018, it seemed to work good at the time and my up sales were selling but then in 2019 after running several adds with no sales or even add to carts from my up sales I checked into it further and the app has not been working for quite some time. I uninstalled the app and now still being charged for the app service. Not happy...I removed the app and do not wish to use any more, it was not working prior to the last 2 add campaigns, the products used were available, it used to work at checkout last year, I made no changes, I tested it several times and after still not working I uninstalled. I am not going to reinstall to have it checked again. I just do not want to be charged any more for an app that is not working.
Thanks for the feedback. Did you try to contact us previously for us to have a look at the issue? There might be many reasons, like maybe the upsold products were out of stock, that's one of many possible causes. If you still want us to have a look, please accept our login request.
About the app charge, it happened because our app's billing cycle is different than your Shopify subscription billing cycle, meaning the app makes a charge and then a few days (or weeks) later, you pay your Shopify subscription and you're charged the app fees at the same time. We can process a refund if you wish to, up to the last 30 days (that's what Shopify's App Credits API allows us to do). Otherwise, you can open a refund request via Shopify Billing.
Love the app! We've gotten over 100 upsells this year on accessories for radiators we sell. Thanks for making a great app!
This app was great because it allowed to bundle products and have the offer pop up on the products I specified AND in the cart. It converted fairly well. Then it just stopped working. I contacted support and didn't hear back. So when it worked, it was great.
Allows me so much more flexibility than the Shopify regular discounts. And the support team have been very helpful even when I am the one who messed up.
Amazing app, I've tried so many upsell apps and this one is actually made by developers who are really skilled, with great support. Thank you!
This app is a must have! Too easy to install, great customer support and it works!!!!! Increases AOV!
I have been using this app for approximately 8 months. It works as expected after getting over the initial learning curve of setting it up. Any time I have needed help, both during the initial setup and any unexpected glitches that arise, Tabarnapp Support has been incredibly responsive, usually within the hour. I recommend this product.
App didn't work, tried everything. Seemed like it would of been a really cool app, but did not properly work. Too bad.
Hi, did you try reaching our support? I would like to know what you tried to achieve, and what didn't work. We'll fix issues if they are issues. Let us know, I've search through all our tickets and emails by didn't see anything coming from your store.