Categories Uncomplicated

Categories Uncomplicated

$10/mês. Avaliação gratuita de 10 dias.
Classificação (4,4)
Avaliações
Programador

Destaques

Construído para o seu negócio
  • Utilize diretamente no Admin Shopify
  • Funciona com os mais recentes temas

Sobre esta aplicação

Lançada

27 de novembro de 2015

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Simply add categories to your store's collections

Categories Uncomplicated allows you to build a hierarchical set of categories and visualise them with icons and breadcrumbs. Using this app you can organise your collections into a structure that at a glance helps your customers understand what kinds of products you sell, how those products are organised and how they can narrow their search down to more specific sub-categories. Ultimately they get to find the product or group of products they're shopping for more easily.

Categories Uncomplicated allows you to build a hierarchical set of categories and visualise them with icons and breadcrumbs. Using this app you can organise your collections into a structure that at a glance helps your customers understand what kinds of products you sell, how those products are organised and how they can narrow their search down to more specific sub-categories. Ultimately they get to find the product or group of products they're shopping for more easily. mais
  • Create categories and sub-categories with unique hierarchical URLs
  • Use the existing standard Shopify navigation system to define your categories
  • Improve the SEO metadata that you're sending to Google with dynamic JSON-LD
  • Drag-and-drop install using Shopify 2.0 themes, or code into older 1.0 themes
  • 3-in-1 bundle of products including category breadcrumbs and sub-category icons

Preços

Avaliação gratuita de 10 dias

Basic

$10/mês

Basic

$10/mês

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.

57 avaliações

Avaliação geral
4,4
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
9 de fevereiro de 2024

Does exactly what it says on the tin. But more than this; the support (from Alex, the developer) has been timely, professional, considerate and quite the opposite of self-serving. It is sadly too rare to find app developers who are so conscientious and truly put their clients' needs over their own.

The app works well and the support is second to none.

Well done - and thank you to Zoom Buzz. The Shopify app store needs more dev like you guys.

thewoolcompany-staging
Reino Unido
About 3 years usando a aplicação
13 de fevereiro de 2024

Technical support is responsive, thoughtful and professional. Unusual to find app developers who are so conscientious and really do seem to put their clients' needs above their own.

The app works well - does exactly what it claims - and the support is second to none.

Strongly recommend this developer and app.

The Wool Company
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Zoom Buzz 14 de fevereiro de 2024

Thank you so much for your reviews from your two stores. I really appreciate the feedback and I'll keep doing my best.

19 de fevereiro de 2024

I downloaded this app to try it, and now, a month later, I am charged $10 for something I'm not using or ever will use.

ScootersMiami
Estados Unidos
18 days usando a aplicação
Questão respondida por Zoom Buzz 22 de fevereiro de 2024

As you know, the first thing I did when I heard about your experience yesterday was refund your $10.

As you haven't removed your review, please let me explain why your review is so unfair.

I didn't charge you anything directly. You signed up to a billing agreement with Shopify when you installed my app. You committed, to them, to pay monthly for the app if you choose to keep using it beyond the 10-day free trial period. This billing agreement can be terminated at any time by simply uninstalling the app, at which point Shopify only charge you for whatever you've used, to the nearest whole month, one month at a time.

To cancel this agreement and not be charged anything, all you had to do was uninstall the app any time in the first 10 days. You didn't do that.

I checked with Shopify to see if they'd made a mistake. I don't think they did. You installed the app on 1st February. You uninstalled the app on 19th February. 19 days is longer than the 10 day trial period, so you were charged. You could have contacted Shopify if you thought the charge was made in error. You didn't do that.

I appreciate storeowners are stretched and it's easy to forget to uninstall when you get busy with other things. My policy has always been to refund the first month's subscription fee if a storeowner goes a few days over the 10-day trial and contacts me so I can refund any charge. You didn't do that.

I've spent 7 years building my app and I go out of my way to provide a high-quality service to my customers. My ability to continue to provide that service to storeowners is wholly based on that reputation and therefore the reviews I receive. You've given me an immensely damaging 1-star review, based on a Shopify billing policy over which I have no control or influence. The only thing I could have done is refund your $10, which I would have done gladly had you contacted me. Indeed, I did refund your $10 yesterday as soon as I heard about your experience.

23 de janeiro de 2024

Excellent follow up support from Alex. His support videos are also first class and very succinct. Categories Uncomplicated provides excellent structure to a store, especially those with large numbers of categories. Essential for ease of navigation for the customer and SEO.

OliviaSamuel.co.uk
Reino Unido
22 days usando a aplicação
Questão respondida por Zoom Buzz 24 de janeiro de 2024

Thank you for your review. I'll definitely keep making the videos and pushing the app forward.

26 de dezembro de 2023

Apps Does not work. I follwed directions to a t and never did what it claims to do. there is no support or help. just and email with an auto return stating to go watch the videos.

Southern Sweet Designs
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Zoom Buzz 29 de dezembro de 2023

Thanks for getting in touch. I understand the points you've raised in this review. I hope I might be able to explain what's happened and that you might then agree your criticisms are unjustified.

> I follwed [sic] directions to a t and never did what it claims to do.

I think you must be confused about what the app does and I'm sorry for any part I have in that confusion. I provide a demo site and multiple videos that show the apps features. The embed install video shows how to use the Shopify Theme Editor to install the app and highlights exactly what the app is doing. If there are other features you'd like the app to perform, I would have happily talked to you to understand if they were possible.

> there is no support or help.

I feel I have provided exceptional support and help throughout.

You emailed support at 18:11 GMT+1 on Dec 26, 2023. Even though it's the holidays, and I had been supporting my customers on that day, your email arrived after I had stopped work. I picked it up the following morning and replied to you at 09:51 on 27 Dec 2023.

There is a button in the app labelled 'Help' and the auto-return email also has a link to the Help page. I'm sorry you didn't see either of these.

> just and [sic] email with an auto return stating to go watch the videos

The auto-return email asked you for essential information that I need to offer support, like the name and URL of your store. You had not included even your store name in your original email.

You didn't reply to that auto-return email with the information I needed, so I politely re-requested it in a personal email to you on 27/12/2023. I also searched in Shopify and Googled to see if I could find your store name, just to try to be quick in responding to you. Sadly I couldn't find it, but I explained all this in my response to you.

You then provided your store name and URL at Dec 27, 2023, 13:06 GMT+1. You also clarified what you wanted my app to do. This was my first opportunity to actually help.

> i just want to add extra nesting menus

At this point I understood why you consider my app doesn't work. My app doesn't do anything to the menus (header navigation). My app uses the Shopify navigation system to learn (from you) how you want your categories set up. It does not change or in any way alter the Shopify navigation system. It does not change the way your theme displays those menus. I emphasised all this in an email response to you just a few hours later at 08:52 on 28 Dec 2023.

I do not claim, on the app page or in any of the support or Help materials, that my app alters your header menus. I'm sorry you were disappointed that my app doesn't do this, but I hope you appreciate that I've never pretended that my app does. I offer a completely-free 10-day trial so that customers can even experiment with the app prior to paying anything for it, precisely so that my app is never missold.

I hope this explains the efforts I've gone to in order to provide outstanding support for what, before your review, was a 5-star app. I'm sorry my app wasn't right for you and I wish you the best of luck with your store.

Sobre esta aplicação

Lançada

27 de novembro de 2015

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Construído por Zoom Buzz

Sobre Zoom Buzz

Avaliação média de 4,5

A criar aplicações para a App Store Shopify há 8 anos

Alma House, Alma Business Park and Conference Centre, Wibtoft, Lutterworth, ENG, LE17 5BE, GB

Assistência

Enviar uma mensagem

+44 20 8133 0692

categories-uncomplicated@zupport.zendesk.com

Este programador não oferece assistência direta em Português (portugal).

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